Job Title

As the warehouse supervisor, you will report to the warehouse manager lead a shift of warehouse staff for the Chick-fil-A Supply Distribution Center in Cartersville, Georgia. You will lead a team dedicated to delivering exceptional customer service for Chick-fil-A restaurant Operators while ensuring safety and achievement of several critical key performance indicators (KPIs). In this role, you will support the seamless integration of warehouse and transportation operations. The warehouse supervisor will help drive continued innovation at an operation like no other in the food service industry.About Chick-fil-A SupplyChick-fil-A Supply, LLC, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A® restaurants. Chick-fil-A Supply ensures restaurants have the food and products they need through a seamless delivery experience that extends the Chick-fil-A culture of care. For more information, visit cfa-supply.com.As the warehouse supervisor, you will be responsible for motivating, staffing, scheduling, and troubleshooting a team responsible for receiving, loading, staging and completing other warehouse tasks. In addition, you will ensure compliance with all federal, state, and local laws and regulations regarding safety and food safety. In this role, you also will: Recommend potential operational improvements to the warehouse managerClosely collaborate with DC leaders to identify and resolve operational bottlenecksCarefully monitor expenditure data and support budget managementInstill a culture of safety, engagement and positivity that reflects Chick-fil-A values and honors the role of OperatorsPublish KPIs for the warehouse and drive improvement as neededBalance the needs of the Operator with the capabilities of the operationCollaborate with the warehouse manager regarding staff performance; identify and drive areas of improvement; and recognize team members’ outstanding performanceSupport warehouse staff as neededSupport Chick-fil-A vision and strategyDrive innovation in the distribution center operationComplete other activities as deemed valuable by managementDemonstrate functional knowledge and expertise in distribution:WarehousingOperations (including Six Sigma and Lean)Engineering standardsWarehouse equipmentPerformance metrics Demonstrate working knowledge of innovations in supply chain and warehouse operationsExperience with a warehouse management systemComplete physically demanding work, including lifting up to 60 pounds consistentlyPrepare for a flexible schedule including weekends, holidays, and rotating shiftsHave at least five years of experience in warehousing leadershipHigh school degree or similarAs the warehouse supervisor, you are also: A skilled communicator across all levels of an organization, with both teammates and suppliers.A quick & versatile learner who is open to change; analyzes both successes and failures for clues to improvement; experiments to find solutions; enjoys the challenge of unfamiliar tasks; and quickly grasps the essence and underlying structure of anything.A customer-focused relationship builder who can earn the trust and respect of internal and external customers and leverage their information to find ways to improve products and services.Committed without compromise to food safety for customers and a safe workplace for colleagues.Inspired to uphold Chick-fil-A values and act with integrity.A driver of results who can be counted on to not only meet but exceed goals and push others to do the same.A problem solver who can identify hidden problems, looks beyond the obvious and doesn't stop at the first answer.A servant leader who puts others before themselves, corrects mistakes with authenticity and respects all viewpoints.A keen understanding of warehouse design, layout, and flow At least 10 years in warehouse operations supporting distributionHave experience with food service distributionBe knowledgeable of and ensure compliance with all food safety and general safety standards,quality specifications, and laws and regulationsA demonstrated ability to perform and adapt in a changing environmentProficiency in MS Suite (Excel, PowerPoint, Word)55%High School DiplomaBachelor's Degree