Job Title

DescriptionPerforms duties associated with our address change service process. Creates various reports, monitors, and facilitates vendor and company communication in a manner which contributes to our clients' satisfaction.PRINCIPAL RESPONSIBILITIES AND DUTIES:Creates weekly reports to monitor address and new account number itiates account changes associated with the new post office box.Contacts vendors to request that addresses are updated to the appropriate post office box via phone call, fax, or email.Creates status and summary reports for account representatives and clients.Works overtime as needed.Performs other duties as assigned.SKILLS AND ABILITIES REQUIRED:Demonstrated analytical skills.Ability to create and manipulate existing reports using various databases and Excel spreadsheets.Good organizational and follow through skills.Ability to work independently and adhere to established timelines within the department.Excellent oral and written communication skills.Proficient with Microsoft Access, Excel, PowerPoint, and databases.MINIMUM LEVEL OF PREPARATION AND TRAINING NORMALLY REQUIRED:High school diploma or equivalent required.6 months of customer service or call center experience.Transaction processing experience.APPLICATION PROCESS:You can directly apply through Cass's website at Please apply directly to this position via the