Job Title

Our goal at Central Park West Orthodontics and Pediatric Dentistry is to provide our patients and parents with exceptional customer service while being their guide in all of the latest preventive, restorative, oral surgery, and orthodontic care treatment options available. Our ideal applicant is passionate, self-motivated, enthusiastic, friendly, and professional. We thrive on teamwork and are looking for an exceptional new addition to join us!The ideal candidate will manage front desk operations, ensure a welcoming environment for patients, and maintain efficient office systems. This role requires excellent patient service skills, attention to detail, and the ability to handle various clerical tasks while adhering to HIPAA regulations.Job Type: Full-timeWork Location: In personPay: $22.00 - $27.00 per hourBenefits401(k)Commuter assistanceEmployee discountFlexible scheduleFlexible spending accountHealth insuranceOpportunities for advancementPaid sick timePaid time offParental leaveRetirement planUniform allowanceVision insuranceResponsibilities are not limited toGreet patients warmly and manage the front desk operations efficientlySchedule appointments and manage patient flow within the clinicHandle patient inquiries and provide information regarding services offeredMaintain accurate patient records and documentation in compliance with HIPAA standardsReview documentation for completeness and accuracy before patient visitsProcess patient information using computerized systems effectivelyAssist with insurance verification and billing inquiries as neededCollaborate with dental staff to ensure smooth communication and workflowPerform clerical duties such as filing, data entry, and maintaining office suppliesRequirementsPrevious experience in a front desk role, preferably within a dental clinic or hospital setting (at least 1 year)Strong understanding of HIPAA regulations and patient confidentiality protocolsProficient in using computer systems for scheduling and documentation purposesExcellent communication skills with a focus on patient serviceAbility to multitask effectively in a fast-paced environmentStrong attention to detail with excellent organizational skillsFamiliarity with dental terminology is a plus but not requiredA positive attitude and a willingness to learn are essential for success in this roleINDHRFO03