Job Title

Position Summary: Legacy AirWe are seeking a highly skilled and experienced Senior HVAC Warranty Technician to join our team at Legacy Air. This role is responsible for diagnosing, repairing, and validating warranty claims on residential and commercial HVAC systems. The ideal candidate will have deep technical expertise, strong customer service skills, and the ability to lead warranty-related investigations and documentation.Key Responsibilities:Warranty Diagnostics & Repairs:Investigate and resolve HVAC system issues covered under warranty, including mechanical, electrical, and control systems.Documentation & Reporting:Accurately document service findings, repairs, and warranty claim details. Submit reports to manufacturers and internal teams.Customer Interaction:Communicate effectively with customers regarding warranty coverage, repair timelines, and system performance.Technical Leadership:Provide guidance and mentorship to junior technicians on warranty procedures and technical troubleshooting.Compliance & Safety:Ensure all work complies with local codes, safety standards, and manufacturer specifications.Preventative Maintenance:Perform inspections and maintenance to prevent future warranty claims and improve system reliability.Collaboration:Work closely with service coordinators, manufacturers, and internal departments to streamline warranty processes.Qualifications:EPA 608 Certification requiredMinimum 5 years of HVAC experience, with at least 2 years in warranty or service technician rolesStrong understanding of HVAC systems, components, and diagnosticsExcellent written and verbal communication skillsProficiency in reading schematics, blueprints, and technical manualsValid driver’s license and clean driving recordCompensation & Benefits:Competitive hourly wageHealth, dental, and vision insurance401(k) with company matchPaid time off and holidaysCompany vehicle, tools, and uniform providedOngoing training and professional development opportunities