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Job Title


Patient Access Liaison Actimmune (Rare Disease) - Chicago IL


Company : Amgen


Location : Chicago, IL


Created : 2025-10-10


Job Type : Full Time


Job Description

, ATTENTION MILITARY AFFILIATED JOB SEEKERS, - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to, Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is 'On-Site' at the location detailed in the job post.HOW MIGHT YOU DEFY IMAGINATION?If you feel like youâre part of something bigger, itâs because you are. At Amgen, our shared missionâ”to serve patientsâ”drives all that we do. It is key to our becoming one of the worldâs leading biotechnology companies. We are global collaborators who achieve togetherâ”researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. Itâs time for a career you can be proud of.LiveWhat you will doThe Patient Access Liaison (PAL) activities and responsibilities include supporting patients prescribed ACTIMMUNE. The PAL is a field-based position that will provide logistical and educational assistance to patients and caregivers as well as office staff, including physicians, nurses, and social workers. The PAL will work closely with patients and families, as well as physicians and their staff, to prevent and address barriers to patient medication access and improve patient adherence. The PAL will work with numerous internal teams, including Case Management, Reimbursement, Market Access, Medical Affairs, Advocacy, Sales ,Marketing to provide education and resources on navigating insurance processes and accessing treatment.Provide home based demonstration on proper use of medication including self-injection techniques.Support and educate patients and caregivers about patient services for ACTIMMUNE,including product support and information, dosing and administration, reimbursement services, and other education as needed.Provide reimbursement education and support to physicianâs offices with specific emphasis on Amgen By Your Side reimbursement support services.Secure written opt-in and consent waivers to the patient support program for patients in the region.Maintain routine and proactive contact with patients while reactively responding to specific requests.Educate patients about insurance options when necessary to ensure continuity of care for the patient.Help patients and families to resolve logistical challenges with insurance and pharmacies when necessary.Respond immediately to patient and patient family questions and concerns; providing resources to resolve patient/caregiver issues.Connect patients with and warm transfer to appropriate financial assistance programs, if eligible and appropriate.Connect patients with external support programs that may be available in the region, as needed.Partner with Safety and PV. Report AEâs and product complaints through medical information.Adhere to professional standards compliance guidance, policies and procedures, federal, state, and local requirements.Represent Amgen at external meetings.Coordinate with case managers and home office commercial team.