Job Title

Overview Under general supervision, is responsible for all mail, packages and interoffice correspondence handling and dispatching for all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality and/or other duties as assigned. Responsibilities CUSTOMER SERVICE u00b7 Insures total customer satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships MAIL/PACKAGES/POUCHES u00b7 Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames. Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations u00b7 Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable) u00b7 Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines. Log and deliver incoming overnight packages within established time frames u00b7 Log outgoing and incoming items as required and review for accuracy/completeness SUPPLIES/COPYING/FAXING/ADMINISTRATION u00b7 Organize and distribute supplies to client employees as detailed in job requests. Verify and log orders upon delivery. Monitor inventory of copy supplies, stock paper and toner and keep supply area neat (inclusive of convenience copiers) u00b7 Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc u00b7 Estimate runtime on the small to medium photocopy jobs. Check all copies produced for quality and accuracy. Produce bound copies of work when requested. Deliver and pick up copy jobs u00b7 May provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings u00b7 Operate facsimile machines; send and receive facsimiles. Keep complete and accurate logs of incoming and outgoing facsimiles. Where appropriate, input facsimile data into computer for client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary u00b7 Prepare monthly production and volume reports in order to measure productivity and prepare billing charges u00b7 Performs other administrative duties from inserting, copying and photocopying to faxing as needed May possibly perform any of the following functions at the direction of the Site Manager: u00b7 Set up and maintain clientu2019s kitchen areas and conference rooms, order food and make coffee u00b7 Provide reception work such as answering telephones, taking messages and greeting visitors u00b7 Move boxes, supplies or furniture; replace light bulbs u00b7 Document scanning u00b7 Prepare outgoing items for shipping u00b7 Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, shipping equipment as introduced at the site u00b7 Additional duties as assigned Qualifications + High school Diploma or equivalent + 2-5 yearsu2019 experience working in a mailroom or professional office environment + Knowledge of metering, weighting, logging and other shipping procedures + Proficiency in computer skills preferred + Ability to perform routine and some complex functions of various equipment and systems (fax, scanner, metering, stamping, tracking systems, photocopying, color copying, etc.) + Excellent customer service, professional attitude and appearance are a must + Ability to work overtime & meet deadlines PHYSICAL DEMANDS + Requires regular twisting/turning/squatting/bending/reaching/lifting and prolonged periods of sitting, standing or walking. + May regularly lift and carry up to 20 lbs. and move (push mail cart) over 50 lbs + May occasionally lift up to 50 lbs + Frequent use of hand and foot controls + May occasionally need to climb stairs What We Offer: Competitive pay & benefits Comprehensive training and development programs that prepare employees to advance from within. A company focused on creating a positive work and client environment. Employee discounts on entertainment, products, and services nationwide _Come Join Our Team_ Job Locations _US-TN-Nashville_ Posted Date _15 hours ago_ _(10/8/2025 10:10 AM)_ _Requisition ID_ _2025-20331_ _# of Openings_ _1_ _Category (Portal Searching)_ _Customer Service/Support_ _Position Type (Portal Searching)_ _Regular Full-Time_Canon is proud to be an equal opportunity/affirmative action employer. Minority/Female/Individuals with Disabilities/Veteran. We value the diversity of our workforce and knowledge of our people. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identification, national origin, disability, genetic information or protected veteran status, or any other characteristic protected by law. Click on the following links to learn more