Skip to Main Content

Job Title


Food & Beverage Supervisor - Burdick\'s


Company : Greenleaf Hospitality


Location : Kalamazoo, MI


Created : 2025-10-13


Job Type : Full Time


Job Description

Top Reasons to Work With GHGWe are one of the Nation's 101 Best and Brightest Companies to work forYou’ll have the opportunity to work witha passionate team with a high focus on guest satisfactionYou will develop and grow your skills into an exciting career of hospitalityWhat You’ll Be DoingMay include, but not limited to:● Follow all Greenleaf Hospitality Group policies and procedures● Prioritize and organize work assignments and be able to delegate● Direct performance of assigned staff and follow up with corrections where needed● Motivate staff● Ascertain staff to form cohesive team● Ability to clearly think, analyze and resolve problems, while exercising good judgment● Accuracy to details● Endure abundant physical movements in carrying out job duties● Exert physical effort in transporting and placement of tables, chairs, staging, dance floor, podiums and other banquet / meeting room equipment● Ensure security of storage and access to hotel property● Work without direct supervision● Knowledge of daily scheduled group functions, times, locations and amount of people● Knowledge of location of all hotel function space and names of rooms● Knowledge of all styles of meeting and banquet room settings● Knowledge of proper cleaning techniques, requirements and proper chemical handling● Knowledge of all styles of room set ups, standard equipment and proper handling of such● Communicate effectively with guests, management and coworkers to their understanding● Speak, read, and write English precisely and clearly● Strong presence on the floor● Resolve any guest issues that may occur, leaving the guest with a positive experience● Ensure that all associated are being productive and providing personalized guest experience● Create brand loyalty through the guest service experience and product value● Responsible for a smooth, positive flow of the business with regards to both internal and external guests● Build an engaged culture through recognition of individual talents and contributions● Train and job coach front staff● Continuous improvement of employee engagement to ensure retention● Hold associated accountable to standards, communicate to manager if situations arise that may require counseling and participate in counseling● Confidence and willing to take charge of any situation, including opening and closing, scheduling, and answering questions● Communicate to staff the vision and daily goal of restaurant and Greenleaf Hospitality Group● Hold effective team huddle. Go over any special instructions and/or changes needed for the shift● Staff schedule and labor expense control● Connect with teammates personally to build positive and trusting relationships● Maintain a clean restaurant● Communicate effectively and in a timely manner● Be available to all associates to answer questions, guide, and support themWhat You Need for this PositionAble to stand for long periods of time, up to 8 hours or more Able to stoop and bend Able to lift up to 40 pounds from time to time Able to safely work with potentially dangerous chemicals and equipment Able to comply with safety and health code standards Able to handle responsibilities that require repetitive motion tasksWhat’s in it for YouRobust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per yearHealth and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.10% Discount on GHG outletsShift meal provided per dayDiscounted hotel rates at Radisson Hotel Group branded properties worldwideParental Leave Program (Full-Time Option)401K with 100% match up to 3% (Full-Time option)Medical/Dental/Vision (Full-Time option)