Job Title

Job Description Perform skilled infrastructure/structured cabling work in the installation, service and maintenance, repair and alteration of low voltage category cabling, fiber optic cabling, communications cabling and other various low voltage cabling systems. Complete physical installations and removal of structured cabling components, cabinets, pathway systems (cable tray), move equipment, racks, and related communications infrastructure materials. Primary Roles & Responsibilities u00b7 Perform installation and service of low voltage category cabling, fiber optic cabling, communications cabling, communication equipment and other various low voltage related systems such as Category 3, Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems. u00b7 Evaluate, diagnose, troubleshoot cabling infrastructure systems and perform repairs as necessary. u00b7 Perform upgrades and additions to cabling infrastructure systems in order to increase functionality and usability. u2022u2003Manage work tickets according to customer SLA's using Service Now ticketing system. u2022u2003Must have basic computer skills such as Microsoft 365, WebEx, putty, wireshark u2022u2003Must be available when the work is requested. Working hours can be early mornings or late evenings u2022u2003Must be able to be part of a paid rotating on-call schedule with other technicians. u2022u200340 hours not guaranteed u00b7 Coordinate with other Team Members within North American Commercial Services (NACS) Operations for the purpose of completing projects/work orders efficiently. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements u00b7 Associate degree or Certification in a technology services/technical discipline, or equivalent work experience. u00b7 Minimum 2+ yearsu2019 experience installing, servicing, and maintaining low voltage cable infrastructure systems such as Category 3, Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems. u00b7 Proven ability to install, terminate & test low voltage cables & fiber optical cables to include twisted pair cable, coax, power limited tray cable, stranded & solid conductor low voltage cable, single mode & multi-mode fiber optical cables. u00b7 Industry and manufacturer specific experience and/or certifications preferred (examples: BICSI, Panduit, Commscope, Siemens, Corning, Leviton, Ortronics, AV, Fiber Optic, Paging, etc). u00b7 Comprehension of terminology pertaining to installation & service of cabling infrastructure for telecom, data, security & wireless systems. u00b7 Working knowledge of industry standards including BICSI, ANSI, EIA/TIA, and local and National Electric Code. u00b7 When required, healthcare specific certifications and experience (examples: infectious control, safety, bloodborne pathogens certifications, etc.) u00b7 Comprehension of publications pertaining to standard cabling for telecom, data, security & wireless systems practices, engineering & Federal, State & local safety standards. u00b7 Strong customer/client service orientation with effective communication and interpersonal skills, including tact and diplomacy. u00b7 Mechanical aptitude with the ability to read blueprints, architectural, mechanical, and electrical documents. u00b7 Proven skills in reliability and dependability demonstrated through completing tasks on time and with minimal supervision, punctual and present for work, informing appropriate individuals when work will not be completed in agreed upon time frame. u00b7 Valid driveru2019s license and ability to safely drive company vehicles. Physical Requirements