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Job Title


Afternoon Customer Service Representative (LTL Division)


Company : Express EMPLOYEMENT PROFESSIONALS


Location : CouncilBluffs, IA


Created : 2025-10-17


Job Type : Full Time


Job Description

Job SummaryWe are seeking a detail-oriented and organized Customer Service/Data Entry Clerk to join our client for an ongoing long-term contract. The ideal candidate will possess strong computer skills and have experience in administrative tasks, with a focus on data entry and management. This role is essential for maintaining accurate records and effective communication with other departments. Duties Creating freight bills, and process orders, forms, applications and requests Update forms & reports, and manage customers' accounts Obtain, evaluate, and handle all relevant information to resolve inquiries and complaints promptly Direct requests and unresolved issues to the designated resource, while maintaining communication and coordination with internal departments Answering telephone, email, and ensuring timely customer follow-up Willing to work occasional extended hours as required Other duties as required. Qualifications Must be able to work an afternoon/Night shift (Approx 3:30PM- 12AM), located in SE Calgary Previous office experience within administration is required, transportation industry experience highly preferred. Proficiency in Microsoft Office is essential; experience with Truckmate is a plus (not required) Good analytical & mathematical skills, strong organizational skills, and attention to detail Excellent typing skills with a keen eye for detail in data entry tasks. Ability to work independently as well as part of a team Ability to meet deadlines, excellent problem-solving skills and prompt and efficient in resolving issues effectively and efficiently We invite qualified candidates who are eager to contribute their skills to apply for this exciting opportunity, and start as soon as possible! Please send your resume to with the Job Title as the subject line