Job Title

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.JOB DESCRIPTION: SENIOR VICE PRESIDENT - NATIONAL IPS ACCOUNTS SOLUTIONSJLL Project and Development Services, (PDS)About JLL and PDSOur people at JLL and Project Development Services (PDS) are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.About the new National PDS for IPS Specialty PracticeJLL's Project Development Services (PDS) is shaping the future of real estate for better outcomes through high-value services tailored specifically to Portfolio Client Accounts. The new National PDS for IPS Specialty Practice launched February 2025 and is growing rapidly. Our mission is to partner with and evolve alongside JLL's IPS Specialty Brokerage Services Teams to:Position OverviewJLL Project and Development Services is seeking an experienced leader to join our new and rapidly growing National PDS for IPS Specialty Practice. As Vice President of National IPS Accounts Solutions, you will serve as one of our organization's top-five experts supporting business growth across our portfolio accounts. You will collaborate with PDS Business Leaders and Regional IPS Account Services SMEs to develop tailored solutions for high-value portfolio clients while ensuring consistent, excellent service delivery across all Americas markets.The ideal candidate possesses exceptional leadership qualities, a proven sales track record, and a passion for client success in this high-growth business area.Key ResponsibilitiesSales and Business ManagementServe as a top-tier IPS business expert within the PDS organization (top 2% most knowledgeable)Drive firm growth through sales and customized solutions specifically tailored to IPS Portfolio clientsDevelop strategic plans to achieve growth targets, revenue generation, and profitability goalsFoster a proactive sales culture promoting cross-selling opportunities across accounts, PDS services, and industry verticalsLeverage established National Practice best practices and IPS solutionsIdentify key market trends, client needs, and emerging opportunitiesCollaborate with regional/market leaders to implement custom client solutions aligned with National standardsMonitor financial performance metrics across portfolios and identify improvement opportunitiesConduct periodic QBRs on assigned accounts to measure performance and identify best practicesTeam Leadership and People DevelopmentSupport development of service excellence capability through regional leaders, SMEs, and account managersFoster a collaborative IPS community of practice promoting inclusion, teamwork, ethics, and excellenceProvide coaching and mentorship enabling professional growth and developmentIdentify training needs to enhance team capabilitiesPromote diversity, equity, and inclusion within the teamSupport talent recruitment and upskilling to secure new clients and grow existing relationshipsClient Relationship Management a d SuccessDevelop strong relationships with IPS brokers and clients as a trusted advisorCollaborate with program managers to understand client constraints and objectivesProvide strategic guidance to regional teams in addressing client concerns and complex issuesMonitor service excellence and client satisfaction levelsLead and participate in strategic client events including JLL-hosted events and industry conferencesContribute to developing and evolving the National IPS Specialty Practice through ownership of tactical and strategic initiativesPrepare the organization for rapid growth significantly beyond base year 2024, (88 accounts to 450)Dedicate National Platform SMEs (top-2% talent) with Brokerage at POS leveraging deep IPS service knowledge, sales experience & capitalize on repetitionDevelop & enable consistent IPS service delivery capability across the AmericasExpand and evolve services specifically tailored to IPS client needs and pricing constraintsConfigure PDS global technologies, data and live dashboards for portfolios clientsPrepare our operating model to support growth & serve clients with excellence. Designated SPOCs at each accountSimplify, remove inertia, complexities and broker burdenDevelop Client Knowledge database and BI capabilityOrganize a community of practice enabling peer group cross pollination of ideas, best practice and collaboration with hundreds of IPS Account Leads serving hundreds of IPS Clients on a scale that expected to grow 5-7 times larger over next 3 yrsRequirementsBachelor's degree in Architecture, Interior Design, Construction, Engineering or related fieldProven experience in relationship-based account service delivery, sales and business management (preferably in commercial real estate and/or retail multi-site)Strong financial acumen with demonstrated ability to drive portfolio performanceExceptional leadership skills with ability to mentor and develop high-performing teamsExcellent communication and presentation abilities to engage stakeholders at all levelsStrategic thinking capabilities to anticipate and navigate complex client challengesTrack record of building strong client relationships and driving client successResults-oriented mindset with commitment to achieving ambitious sales targetsAvailability for frequent travelBachelor's Degree from an accredited institution in Architecture, Engineering, or Construction ManagementMin 10 Years of Managing Large Dynamic TeamsMinimum of 10 years of experience in managing design and construction of multiple projects across a broad geography.Experience in Building and Delivering Capital PlanningMust have 5+ years of managing over 10 experienced professionals.:::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::ESSENTIAL FUNCTIONSLEADERSHIP& ADVISORY SUPPORT TO PDS REGIONS & MARKETSDemonstrated ability to develop and manage a strong team of professionals focused on delivering value to portfolio clients while working within the process requirements of the client and JLL.Plays a lead role in developing and executing an integrated strategy for their team to support success of the business unit's overall strategy.Liaise across multiple internal and external teams receiving strategy from retail client, external design team providing test fits, regional Architect & Engineering partners implementing standards, select general contractors executing refurbishment scope, coordinating with non-construction partners for merchandising, technology, fixtures, furniture, and branding.RELATIONSHIP MANAGEMENT CLIENT SERVICEDemonstrate the ability to create a solution oriented environment whereby the regional team is consistently seeking to identify leading edge project management practices focused on delivering value to the client while working within the process requirements of the client and JLL.