Job Title

Claims Support Associates - Insurance Operations ($19-$20/hr) Location: Honolulu, HIJob Type: Full-TimePay Range: Associate III: $19/hour Senior Associate: $20/hour Join a trusted local insurance company known for its commitment to excellence and employee longevity. We’re hiring for two customer service and claims support roles that play a key part in processing claims and supporting insureds, claimants, and internal teams. Available Roles 1. Associate III - Claims Intake & Support Process First Notice of Loss (FNOL) via email, fax, or mail Enter initial claim data and upload supporting documents Handle inbound calls from insureds, claimants, providers, and agents Route operator calls and monitor shared inboxes Prep, scan, and validate incoming claims documents Perform general administrative duties 2. Senior Associate - Claims Reporting & Data EntryIncludes all Associate III duties, plus: Prepare departmental reports and metrics Enter police report data into claims system Qualifications Shared Requirements: Keyboarding speed: 40-45 WPM Basic proficiency in Microsoft Office (Outlook, Word, Excel) Strong verbal and written communication skills Customer-oriented with a professional demeanor Detail-oriented with strong time management and organizational skills Ability to work in a fast-paced, high-volume environment Proficiency in data entry Associate III: High school diploma or equivalent 2+ years general office experience Senior Associate: 2-year college degree or equivalent experience 3+ years general office experience Preferred for Both: Customer service or call center experience Benefits for Claims Support Associate (Once Hired On) Competitive pay and advancement opportunities Medical, dental, vision insurance 401(k) savings plan with generous company match Discounted insurance rates Life and disability insurance Flexible work hours and attractive time-off benefits Subsidized continuing education Community service outreach Award-winning work environment (Best Places to Work, Fit-Friendly Worksite, Work-Life Seal of Distinction) Interested?Call us at to schedule an interviewSubmit your resume in response to this postingApply online at About Us:Express Employment Professionals is a leading staffing agency helping people find great opportunities across Hawaii. We specialize in matching qualified candidates with top companies offering full-time, part-time, and temporary roles—with no fees for job seekers. #HIOFFICE