Job Title

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.The Box Office Attendant undersupervision of Box Office Manager, responsible for ticket sales and customer service for all ticketed events at the Tsongas Center at UMASS Lowell.This is a seasonal role from October 22, 2025 and will end on December 1, 2025.This role pays an hourly rate of $18.00This position will remain open until December 1, 2025.Know and understand the operations of the Paciolan ticketing systemFamiliarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating,etc.)Know and understand seating charts and configurations of the Tsongas CenterPerform transactions for all events on the ticketing system with efficiency and accuracy Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of tickets and correct changeCommunicate and satisfy patrons with world class customer serviceOperate phone and address call in patrons’ requests for informationReconcile all monies received from ticket salesMaintain confidentialityAdditional duties may be assigned by Box Office Manager or Box Office SupervisorAbility to multitask in a fast‐paced environmentFamiliarity with Windows based computersPossess excellent customer service skillsExperience working with the public and cashAbility to work independently and as a productive member of a teamCapable of working a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends and holidays.Must be able to work in a loud noise environmentMust be over 18 years or olderStrong verbal communication skills in the English language (Spanish is a Plus)Proven ability to work well with all levels of managementStrong analytical and problem‐solving skillsAt OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens ourpeople, improves ourservice, and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.