Job Title

Position Overview The Sr. Warehouse Technician (WO) is responsible for facilitating & leading all equipment handling & logistics within the warehouse to include storing, picking, staging, & loading / unloading trucks. This position will support equipment transportation, scanning, tracking, and other warehouse functions and be responsible for performing & overseeing basic equipment quality control (QC) processes and annual physical inventory. The Sr Warehouse Technician will provide direct supervision of warehouse personnel, including scheduling and will report to the Supervisor, Manager or Director of Warehouse Operations. Key Job Responsibilities Inbound/Outbound Order Processing: u2022 Pick, scan, and stage outgoing equipment for transport. u2022 Sort, scan, and perform QC on incoming equipment. u2022 Perform and support all Quality Control processes and procedures. u2022 Re-shelf equipment after gear is sorted and QC process completed. u2022 Utilize Navigator software to manage pick lists and track equipment orders. u2022 Perform annual physical inventory of equipment. u2022 Load and unload equipment from vans, trucks, and tractor-trailers. u2022 Assist with equipment deliveries or on show site as directed. Logistics and Transportation: u2022 Prepare and process shipments to ship small parcel, LTL and via internal fleet. u2022 Ability to operate industrial powered forklifts including (i.e., Sit-down, reach, stock picker and powered pallet jack). Safety: u2022 Perform daily checklists on forklifts and other equipment within the warehouse. u2022 Participate in safety team initiatives. Warehouse Housekeeping: u2022 Clean and maintain a safe work area. u2022 Maintain equipment as necessary. Customer Service & Staff Supervision: u2022 Ensure the highest standards of service while maintaining operation efficiency and a cohesive relationship with other departments. u2022 Maintain a working knowledge of equipment. u2022 Supervise warehouse, including scheduling shifts, providing work assignments, direction and oversight of all asset management and quality control processes. Systems Knowledge: u2022 Understands company processes and all systems used to manage warehouse functions, follows procedures, and completes systems entry and paperwork accurately. u2022 Interact with other staff, internal customers, and outside vendors. Manage Navigator picklists & order entry, as necessary. Job Qualifications u2022 High School diploma/GED u2022 3 to 5 yearsu2019 experience in warehouse environment u2022 Ability to lift over 50 lbs. independently. u2022 Ability to follow written and verbal instructions. u2022 Strong communication skills with other team members, site leadership team and internal and external customers. u2022 Organizational skills with an attention to detail and accuracy. u2022 Ability to multi-task while working in a fast-paced environment. u2022 Basic computer skills with an emphasis on Microsoft Office u2022 Experience using an RF based WMS system (preferred) u2022 Experience operating industrial forklift equipment. Competency Group Deliver World Class Service u2022 Hospitality u2022 Ownership Do The Right Thing u2022 Demonstrates Self-Awareness Drive Results u2022 Ensures Accountability See The Big Picture u2022 Decision Quality u2022 Manages Complexity Value People u2022 Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link: ( Note: The physical requirements marked with an asterisk () indicate activities performed without assistance. Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Warehouse Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio-visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. Hourly Pay Range: $20.09 - $24.60 The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives. Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide. We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging.All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.