Job Title

HVAC Technician Team Lead Logan A/C & Heat Services 57 reviews ( Columbus, OH 43204 Starting at $32 an hour Logan A/C & Heat ServicesinColumbus, OH, is looking to hire an experienced HVAC Technician Team Lead. We offer benefits, includingmedical, dental, vision, health savings account, short-term disability, long-term disability, paid time off, paid holidays, a 401(k) with company match, profit sharing, and continuous opportunities for growth. Key Responsibilities: + Technician Development & Mentoring: Regularly monitor and support technician progress, offering coaching on customer service and revenue generation. + Team Support: Weekly check-ins with each technician and collaboration with the Service Manager and the Service Sales Leader in strategy meetings every Thursday. + Training Leadership: Participate in field training cycles each Spring and Fall, with a focus on retaining and developing apprentices and newer team members. + Team Culture and Retention: Promote a supportive, team-oriented environment, emphasizing trust, communication, and mutual respect. + Leadership Meetings: Attend monthly service leadership meetings to discuss performance and strategic initiatives. + Technical & Customer Support: Provide an additional line of support for customer issues and technical questions. + Service Technician Duties: Perform all standard LSI service technician tasks, including tune-ups, troubleshooting, service repairs, and service-related sales. + After-Hours Commitment: Be part of the on-call rotation for after-hours support. Growth Expectations: + Develop as a team motivator and effective leader. + Refine time management and productivity strategies. + Establish structured processes for different service call types. + Build technical proficiency in all products Logan Services offers. + Serve as a mentor for less experienced technicians. Competencies: + Adaptability: Flexibility to adjust to new challenges and provide support where needed. + Initiative: Resourcefulness to take action independently. + Effective Communication: Clearly convey necessary information to teammates, customers, and leadership. + Customer Focus: Dedication to exceeding customer expectations and fostering positive interactions. + Leadership: Strong ability to inspire and guide team members toward shared goals. + Positive Attitude: Consistently demonstrates a collaborative, can-do approach. Experience & Qualifications: + Experience: 3+ years in residential HVAC service. + Track Record: Proven success in service dollar and sales generation. + Technical Aptitude: Advanced understanding of HVAC systems and principles. + Certifications: EPA certification required. + Communication Skills: Strong written, verbal, and interpersonal skills. Physical Requirements: + Ability to stand, walk, bend, crouch, and drive for extended periods. + Must be able to work in varying environmental conditions and safely handle hazardous materials. Work Environment: Exposure to extreme weather, including snow, rain, and heat. Safety measures and equipment will be provided. Our PARTE Values: + P u2013 People First u2013 We believe every person matters. We lead with respect, compassion, and care- for our team, our customers, and our communities- because people are the heart of everything we do. + A u2013 Agile u2013 We are responsive and embrace change with courage and creativity, with speed, purpose, flexibility, and forward thinking; we turn challenges into opportunities. + R u2013 Radical Ownership u2013 We rise to every challenge by taking full responsibility for our actions, decisions, and outcomes. We don't just point to problems-we become the solution. + T u2013 Teamwork u2013 We lift each other up and win as one. Through trust, collaboration, and open communication, we achieve more- delivering the best for our customers, our company, and each other. + E u2013 Excellence u2013 Good enough is never enough. We strive for greatness in everything we do, fueled by passion and a commitment to exceed expectations every step of the way. Join us to make a difference in our Service Team by leading with purpose and fostering a culture that values teamwork, development, and exceptional customer service #lsph1