Job Title

Title: Barista - Temporary Category: Retail EmploymentType: Temporary Location: OH - Columbus - Polaris Fashion Center - 2354 LocationType: retail JobLocation: Columbus, Ohio 43240 JobSummary: A Barnes & Noble bookstore is a gathering place for readers and the community. As a Barista, you are an integral member of the team at the heart of our Cafu00e9s. You welcome customers in a cheerful and helpful way by saying hello, answering questions and consistently going out of your way to connect readers with the right beverages and cafu00e9 items. Equally, you are an essential part of the cafu00e9 team in maintaining the attractive presentation and ensuring the efficient running of the Cafu00e9. You help unpack and stock deliveries and to tidy our bakes case and dining area. You work our registers in a quick and friendly manner, ensuring our customers receive a highly professional service. Youu2019ll make a great Barista if you have what we term to be good u201cbehaviors.u201d Expect your colleagues to demonstrate these behaviors and to hold you, and themselves, to high standards, and for your Store Managers to reinforce our expectations. These behaviors collectively demonstrate that you: u2022 Maintain reliable and punctual attendance for scheduled shifts. u2022 Fill scheduling gaps when you are able, being flexible and responsive to the needs of the store u2014 we are open from early mornings to late evenings every day, including weekends and most holidays. u2022 Are positive and willing in your approach to work, performing assigned tasks with purpose and energy, working hard and reliably. u2022 Are supportive and considerate of colleagues, going out of your way to help others in the team and showing them kindness. u2022 Are always cheerful with customers, consistently going out of your way to help them. u2022 Show aptitude and willingness to learn new skills and acquire new knowledge in the store. u2022 Above all, show that you enjoy being a barista As a Barista, you are part of a busy team and will be required to master the operational competencies of a Barnes & Noble barista. You will be trained and expected to be proficient in: u2022 Using varied technology including registers, computers, tablets, programs and other tools comfortably and efficiently. u2022 Developing strong merchandising skills to maintain the cafu00e9 presentation and cleanliness of the Cafu00e9. u2022 Developing effective visual merchandising skills to maintain the counter and floor retail fixtures, equally. u2022 Running a register competently to serve customers quickly and reliably. u2022 Supporting the receiving and unpacking of deliveries, and the efficient and accurate stocking that follows. u2022 Making food and drinks properly with ease and accuracy, using a combination of your own knowledge or that of your colleagues, and the available information like drink recipe guides, product spec sheets and other tools. u2022 Maintaining cafu00e9 cleanliness through accurate and reliable execution of daily and weekly cleaning tasks during your shift. u2022 Following and executing First In First Out (FIFO) practices and dating product consistently and correctly. u2022 Supporting the bookfloor team willingly and effectively when needed. u2022 Understanding loss prevention procedures and de-escalation techniques, identifying theft, spotting and seeking support for problematic behaviors and issues in the store. All this work requires physical activity which includes prolonged standing, repetitive bending, lifting and a lot of walking. You may work in other stores if you are able and this is needed, collaboratively supporting the wider Cluster. As you gain experience, you should expect your barista knowledge and skills to develop. Each Barnes & Noble bookstore is the product of its bookselling and cafu00e9 team. You will increasingly contribute as you develop your expertise. You will: u2022 Build cafu00e9 knowledge of the products we offer across beverage, bakery and savory options and gifting. u2022 Use this knowledge to maintain the presentation in an interesting and appetizing manner. u2022 Speak about and support key sales objectives such as new LTO items or cafu00e9 promotions sharing this knowledge with customers and colleagues. u2022 Be able to make effective food and beverage customization recommendations to customers on varied items. u2022 Build knowledge and engagement for execution of cafu00e9 retail options. u2022 Understand and use Cafu00e9 training tools appropriately. u2022 Use knowledge about cafu00e9 safety, hygiene, sanitation guidelines and procedures to maintain all standards correctly and reliably. u2022 Use this knowledge to support the success of key products and promotions, equally. As already said, above all we expect you to enjoy being a barista at Barnes & Noble. As you develop and demonstrate mastery of the skills outlined in this role, you are expected to advance to the next step in the career path u2014 Senior Barista u2014 where you will take on new challenges and gain further opportunities for growth. You will, of course, comply with all company policies and procedures. WhatYouDo: Knowledge&Experience: EeoStatement: Barnes & Noble is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression, hairstyle, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other characteristic protected by applicable federal, state, or local laws and ordinances.