Job Title

Works closely with business users and the IT Business Systems Management Team to conductthorough analyses of project initiatives, contributing to the creation of comprehensivedocumentation for the preliminary stages of project development. This includes identifyingstakeholders, documenting project initiation details, writing business requirements/user stories,and other project documentation. Acts as a subject matter expert on Partnership Applications andworkflows. Usually works on small to medium size projects but may work on larger projectsdepending on the situation. May assist the IT Business Systems Manager on more complexprojects.▪ Maintains in-depth knowledge of Partnership systems and processes▪ Works with business users to identify and document project initiative details such as goals,roles, processes and interactions▪ Collaborates with functional and/or technical experts to develop requirements and projectinitiative details▪ Collects requirements and creates application and data diagrams to illustrate current andfuture state flows▪ Under the direction of the IT Business Systems Management leadership, works on complexbusiness problems, analyzing and documenting current business processes and systems todetermine process or system needs that will improve performance and/or increaseefficiency▪ Schedule and lead meetings with internal and external stakeholders▪ Communicates with project team, stakeholders, and leaders on status, potential risks,issues, or dependencies associated with projects in a timely manner▪ Apply knowledge and experience of Healthcare, Medi-Cal, Medicare, and businessanalysis to relevant projects▪ Ensure compliance with relevant regulations and guidelines in project documentation andexecution▪ Creates ad-hoc reports and dashboards▪ Aid in hand-offs of project initiative deliverables to appropriate IT owner(s)▪ Effectively utilizes software, tools, resources, and collaboration applications as part ofdaily activities and assignments▪ Coordinate with external vendors, ensuring alignment with internal stakeholder needs andtimelines▪ Maintain strong, positive working relationships with external vendors, acting as theprimary liaison to facilitate smooth communication, address concerns, and foster long-termpartnerships▪ Maintains project documentation per department specifications▪ Performs other tasks as assigned to ensure integrity of data and accurate reporting.▪ Participates in special projects as needed.▪ Other duties as assigned.Education and ExperienceHigh school diploma or equivalent; special training (6 months to 1 year)of analysis and project management; at least five (5) years’ experienceworking as a business analyst; Bachelor’s degree in Computer Sciencedesired. Experience in healthcare, Medi-Cal, and Medicare/D-SNPpreferred.Special Skills, Licenses and CertificationsKnowledge of Microsoft Office tools. Excellent communication skills;ability to take business requirements and turn them into technical design;excellent documentation skills. Process development expertisepreferred.Performance Based CompetenciesAbility to quickly acquire in-depth knowledge of Partnership systems,software, applications, processes, and managed care issues. Strongwritten and oral communication skills with ability to interpret andunderstand technical requirements. Excellent analytical skills totroubleshoot and resolve systems problems.Work Environment And Physical DemandsMore than 50% of time is spent in front of a computer monitor; whenrequired, the ability to lift, carry, or move objects of varying size,weighing up to 25 lbs; must be able to work in a fast-paced environmentand maintain courtesy and composure when dealing with internal andexternal customers; ability to function effectively with frequentinterruptions and direction from multiple team members.All HealthPlan employees are expected to:Provide the highest possible level of service to clients;Promote teamwork and cooperative effort among employees;Maintain safe practices; andAbide by the HealthPlan’s policies and procedures, as they may from time to time be updated.HIRING RANGE:$118,518.94 - $154,074.63IMPORTANT DISCLAIMER NOTICEThe job duties, elements, responsibilities, skills, functions, experience, educational factors and the requirements and conditions listed in this job description are representative only and not exhaustive or definitive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or work environment change.