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Commercial Service Account Manager - $60,000/Year | Day Shift | Forest Lake, MN | Insurance Services | Weekly Pay | Evaluation-to-Hire Opportunity Position OverviewExpress Employment Professionals - Forest Lake is seeking organized and client-focused candidates for a Commercial Service Account Manager opening in Forest Lake, MN. This is a great opportunity for individuals who are passionate about customer service, detail-oriented, and looking for a long-term career in the insurance industry. Pay & Schedule Annual Salary: $60,000 Schedule: Monday-Friday, 8:00 AM - 4:30 PM Pay Frequency: Weekly Employment Type: Evaluation-to-Hire Location: Forest Lake, MN Benefits (Available from Day One) Medical, Dental & Vision Insurance Short-Term Disability & Life Insurance Paid Time Off / Sick Leave Holiday Pay Employee Assistance Program Referral Bonus Program ($100 for each referral who works 100 hours) Benefits (Upon Hire) 10 Days of Sick Time per year 15 Days of Vacation Time for the first three years of service Paid Holidays as per company policy 401(k) Matching Disability, Health, Dental, and Vision Insurance Hybrid work model eligibility after onboarding Key Responsibilities Develop proficiency in agency management system (Epic) Respond to customer inquiries within 24 hours Learn and support receptionist phone duties Navigate carrier websites for endorsements, claims, and account management Assist with cross-selling opportunities Manage and process policy renewals Support clients and producers during account audits Handle Certificates of Insurance (COI) requests Provide support to branch office staff Assist with bond-related processes Collaborate on remarketing requests Cover for other Account Managers during absences Stay current with continuing education and licensing Submit and assist with claims handling Maintain accurate and organized account files Ensure accuracy of documentation for new business, renewals, endorsements, and audits Foster positive relationships with insureds and carrier representatives Attend in-person onboarding for 2-3 weeks; hybrid eligibility discussed after one month Qualifications Enthusiastic and positive attitude Exceptional customer service and client satisfaction focus Strong verbal and written communication skills Highly organized and detail-oriented No drug screen or background check required About Express Employment - Forest Lake, MNSince 2015, Express Employment Professionals in Forest Lake has partnered with over 300 businesses across the region to match top talent with rewarding job opportunities. We specialize in skilled trades, light industrial, and administrative roles. We never charge fees to our Associates. Contact UsExpress Employment Professionals - Forest Lake1500 South Lake Street, Suite 100, Forest Lake, MN 55025Phone: 651-464-9995 Refer a Friend - Earn $100Refer someone to our office. After they work 100 hours, you’ll receive a $100 bonus. (Valid only through the Forest Lake, MN location.) #FL2886OS