Skip to Main Content

Job Title


BMS Applications Trainer


Company : Hub International


Location : Chicago, IL


Created : 2025-11-06


Job Type : Full Time


Job Description

ABOUT US At HUB International, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence. HUB is a global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions. ABOUT THE ROLE Reporting to the Sr. Manager of Mergers & Acquisitions Integration (MAI) Training and Organizational Change Management (OCM), the MAI Applications Trainer will deliver training to HUB employees on a variety of brokerage management systems, applications, point solutions and standard business processes related to client service. Join one of the top acquiring firms as an MAI BMS Applications Trainer. We are seeking individuals who are enthusiastic about adult learning, supporting the learning journey of others and applying proven methodologies to ensure training objectives are met. Priorities for the role include: u2022 Collaborate with business leaders, subject matter experts and team members to plan and schedule systems training events including new employee training, refresher training and continuing education u2022 Collaborate with IT partners to establish training environments (i.e., test data and training scenarios) u2022 Work with team members to define and execute key learning processes related to training logistics, regional differences, and custom learning requests u2022 Deliver instructor-led training, both in-person and virtual, on infrastructure applications (e.g., MS Outlook, MS Teams, DocuSign, Adobe) and Broker Management Systems, focusing on business workflows and operational processes for individuals and groups. u2022 Serve as backup and collaborate with team members on managing user access to Brokerage Management Systems (BMS), applications and online learning solutions u2022 Support development of appropriate courseware tools and applications along with ongoing assessment of existing tools u2022 Review training content and materials to identify continuous improvement opportunities u2022 Identify and communicate any specialized training needs outside of BMS applications to business unit u2022 Respond to post u201cGo Liveu201d inquiries to assist individuals with BMS u201chow tou201d application issues u2022 Administer learning evaluations and assessments as defined by the curriculum. Conduct proactive results analysis, make recommendations for training improvement, and integrate changes in curriculum and/or courses u2022 Work with BMS application teams to understand, learn and demonstrate solid knowledge of any changes and upcoming application upgrades/enhancements u2022 Participate in upgrade and maintenance update testing u2022 Stay up to date with industry technology developments u2022 Assist with redesign and maintenance of MAI Training and OCM communication templates and artifacts Qualifications: u2022 Advanced knowledge of P&C Insurance required u2022 In-depth, firsthand knowledge of Applied Epic required u2022 Proven experience with adult learning principles including evaluations & assessments. u2022 Proven experience facilitating instructor-led training sessions in person or via web meeting process (on camera) required u2022 Excellent written and oral communication skills u2022 Brings an optimistic, can-do approach to all tasks and responsibilities u2022 Display a high level of EQ, focusing on interpersonal, motivational skills and positive attitude u2022 Ability to present ideas in business-friendly and user-friendly language u2022 Ability to identify innovative ideas and concepts quickly u2022 Advanced analytical and problem-solving abilities u2022 Ability to effectively prioritize and execute tasks in a high-pressure environment u2022 Experience working in a team-oriented, collaborative environment u2022 Formal education or certification(s) in adult learning, business communication, education, or equivalent insurance industry experience u2022 5+ years of in-person and virtual instructional delivery or facilitation u2022 Ability to travel up to 25% between US and Canada JOIN OUR TEAM Do you believe in the power of innovation, collaboration, and transformation? Do you thrive in a supportive and client focused work environment? Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization? When you join HUB International , you will be part of a community of learners and doers focused on our Core Values: entrepreneurship, teamwork, integrity, accountability, and service. _Disclosure required under applicable law in California, Colorado, Illinois, Maryland, Minnesota, New York, New Jersey, and Washington states: The expected salary range for this position is $75K to $85Kand will be impacted by factors such as the successful candidate_ _u2019s skills, experience and working location, as well as the specific position_ _u2019s business line, scope and level. If you believe that your qualifications and experience surpass the minimum requirements for this role, we encourage you to submit your application. By doing so, we will be able to keep your application on file for consideration for potential future positions within our organization. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions._ __ Department Information Technology Required Experience: 5-7 years of relevant experience Required Travel: Up to 25% Required Education: Bachelor's degree (4-year degree) HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program ( We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.