Job Title

Job Summary : Client requests Salesforce Business Analyst to remotely to support the Centers for Medicare & Medicaid Services (CMS) activities. As a Salesforce Business Analyst supporting CMS, you will be trusted to work hand-in-hand with our CMS customer to collect business requirements, write them in the Gherkin method, and create system documentation supporting business and IT activities. In this role, a typical day will include: Designing Salesforce solutions, creating and refining complex data models, working with external integration, automating business processes, and working on additional custom functionality to meet the business needs. u2022 Acting as the liaison between our customers, vendors, and the application development team, including communications of business process analysis through documentation. u2022 u2022 Performing fit-gap analysis between Salesforce functionality and customer requirements. Developing, documenting, and providing technical review and validation of user stories and to-be process flows based on business requirements to support the design and development of Salesforce solutions. Education: u2022 Bacheloru2019s degree or higher Possess Valid Salesforce certification, such as Salesforce Business Analyst (preferred), Salesforce Certified Administrator, or Salesforce Experince Cloud Consultant u2013 SalesforceEducation: certification will be verified on Trailhead Required Experience: u2022 6+ years of experience working with business processes and re-engineering u2022 5+ years of experience capturing requirements and writing using the Gherkin method u2022 3+ years of experience capturing and writing user stories 3+ or more years of business processes and business analysis experience in a system engineering or software application environment u2022 Required Technical Skills: In depth understanding of Salesforce, including Service Cloud, Experience Cloud (Portals), LWC, Aura, and Tableau CRM u2022 u2022 Hands-on experience using JIRA, Confluence, and SharePoint u2022 Proficient using MS Office, including Word, Excel, and PowerPoint. Security Clearance Level: u2022 Candidate must be willing and able to obtain a CMS Public Trust clearance. Required Skills and Abilities: u2022 Experience working in a Scrum and/or SAFe Agile environment u2022 Proficient designing and building reports Superior oral and written communication skills, with a demonstrated ability to communicate complex technical topics to management and non-technical audiences u2022 Ability to prioritize and multitask between multiple projects and both business and technical stakeholders. u2022 Strong interpersonal skills to collaborate with customers and internal cross-functional teams u2022 u2022 Self-motivated, well-organized and strict attention to details Ability to understand and manage customer expectations and software implementation methodology u2022 u2022 Excellent analytical skills, including the ability to integrate information from multiple sources u2022 Ability to work independently Preferred Skills: u2022 Possess a valid SAFe certification, such as SAFe Product Owner or SAFe Agilist. Experience working with the Centers for Medicare and Medicaid Services (CMS) and/or health insurance/heath care experience u2022 u2022 Experience working with data and completing data analysis activities Experience modeling data requirements, performing data analysis and improving data quality within Salesforce or other relevant Customer Relationship Management (CRM) software application Position Details: + Pay Rate / Range:____$55-$60____________________ _The above salary range represents the range expected for the position; however, final salary offers are based on a number of factors such as the positionu2019s responsibilities; the candidateu2019s experience, education, and skills; location; travel required; and current market conditions._ + Benefits (Regular, Full Time Employees): + Medical, Dental, and Vision offerings + Weekly Direct Deposit + Paid Holidays and Personal Time Off + 401(k) with match + Voluntary Life and AD&D, Short / Long Term Disability, plus other voluntary coverages + Pre-Paid Legal and Employee Assistance Programs + Northwest Federal Credit Union Membership + BB&T @ Work Program + This Program required US Citizenship _ABBTECH is an EOE/Minorities/Women/Disabled Individuals/Veterans_ tag#IND1