Job Title

Florida Medical Clinic Orlando HealthJob Title: Referral SpecialistFull Time: Monday - Friday, 7:30 AM to 4:30 PMDepartment: Internal MedicineLocation: 17417 Bridge Hill Ct, Tampa, FLJob Summary: The initial contact of each new patient.Why is Florida Medical Clinic Orlando Health your best place to work?✅Education & Career Growth- Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.✅Health & Wellness- Comprehensive medical, dental, vision, free virtual visits, and well-being programs.✅Financial & Retirement- Up to5% employer matchon retirement contributions.✅Work-Life Balance-Four weeks of paid parental leave, PTO, and flexible leave options.✅Family & Pet Support- Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.Essential Functions • Completes registration and obtains insurance authorization for new patients, diagnostic testing and for hospital admissions. • Ensures financial information and insurance has been verified. • Updates patient insurance information in billing systems as needed • Initiates the referral and authorization process for all services and visits. • Works closely with nursing and medical staff to facilitate optimal patient care. • Communicates with the scheduling department to verify each patient’s insurance requirements have been satisfied for upcoming appointments. • Coordinates with other departments as needed to facilitate patient’s visit. • Provides patient with referral information for other physicians and facilities. • Communicates effectively with all internal and external customers - PCP, Patient, clinical departments, etc. in order to obtain the required authorization needed for each service. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. • Maintains compliance with all Orlando Health policies and procedures.Other Related Functions • Assumes responsibility for professional development and education.Education/Training High school graduate or equivalent education.Experience One (1) year of retail, customer service or health care.