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Job Title


Seafood Operations Category Manager


Company : Town & Country Markets, Inc


Location : Poulsbo, WA


Created : 2025-11-15


Job Type : Full Time


Job Description

This is NOT a remote position. Candidates will need to be able to travel independently to all our Market Locations.WHO WE ARET&C is a family-owned company that builds authentic relationships one interaction at a time through consistent commitment to heartfeltservice, relating to people as people (not numbers) and by selling the freshest, highest-quality products available. We have a deep passion for food and people and are always looking for service-minded individuals of all backgrounds to join our community.WHO YOU AREYou are genuine andauthenticin your interactions both with your customers and co-workers. You thrive in ateamenvironment, take your responsibilities seriously, and always consider thecustomerin your decisions. You see richness and strength in a diverse workforce and treat others with respect to create a place of belonging for all. You care about your community and theenvironment.Pursuingknowledgein order to add value and grow is your idea of fun. Oh, and you love food!WHAT WE OFFER (IN ADDITION TO BEING A FUN PLACE TO WORK)We have a highly competitive benefits package ($5-$19 weekly medical premiums), vacation/sick time, paid holidays, premium pay rates, an Employee Assistance Program, a discount on virtually everything in our markets, 401(k) plans, profit-sharing and a pension, scholarship program and an employee referral bonus program. Whoa! That’s a lot of great stuff!THE SMALL PRINT WE WANT YOU TO BE AWARE OFT&C is proud to be an Equal Opportunity Employer. We value a diverse workplace and do not discriminate based on race, color, national origin, religion, caste, gender identity, sexual orientation, age, disability, or any other applicable characteristic protected by law. We invite women, people of color, LGBTQ individuals, members of ethnic minorities, foreign-born residents, and veterans to apply. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing.If your experience looks a little different from what we’ve identified and you think you can thrive in this role, we’d love to learn more about you. Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.Reports to Director of Meat & SeafoodParticipates in the communication and execution of the seafood department vision and support of the overall company brandOversees and assists in all aspects of seafood operations and department procedures including staffing, development, training, hiring, product/supply ordering, inventory, financial reporting, and T&C’s Hospitality cultureCollaborates with the Meat & Seafood Director in cross-market meetings & conference callsAssists and provides regular feedback to the Market Directors and Department Managers on seafood department operations, including evaluating the performance of the manager & staff, department sales, labor budget, grosses, product quality, presentation, inventory management, rotation, proper ordering from approved vendors, purchase analysis reports and other relevant reporting metricsManages the Fishmonger Apprentice program in Markets to cultivate T&C’s seafood labor pool for the futureEnsures that departments are delivering on merchandising plans, displays, programs, and processes; adhering to set integrity, display size, and product levels for best quality; and addressing opportunities, department standards and conditions for increased sales and growthFacilitates the ordering and distribution of products that provide merchandising opportunity for increased sales and profitPartners with culinary, food service, and Field House to create, and implement value-added product linesEnsures proper pricing and signage in departments; makes recommendations to the Meat & Seafood Director for adjustments as needed to maintain freshness standardsHelps coordinate & assist with seasonal/event merchandising and resetsProvides feedback on market conditions and ensures ready for business standards are exceptional throughout the business dayKeeps current on industry trends/standards and changes; regularly tours competition within the market area or as prescribed by the Meat & Seafood DirectorEnsures all cleanliness, sanitation and food safety requirements are being met, including verification of documentation (e.g. sweep sheets, temperature, and food safety logs)Inspects sales floor, backrooms and coolers for cleanliness, safety, and sanitationTroubleshoots and makes corrections with department managers where there are issues or negative trends occurringReviews department schedules and staffing to ensure appropriate coverage throughout the business day, following company scheduling guidelines and budgetsAssists in the selection, development, training, & placement of managersParticipates in field trips for staff development and merchandising ideasParticipates in remodel or new site activities as neededEnsures the department is maintained in a neat, clean, and orderly mannerStays current with all training and professional development opportunities Ensures the dissemination of and adherence to all company and department policiesSupports and follows sustainability programsSupports and follows all safety and security policiesProvides and role models an attitude of service to staff and guestsEmbraces an empowered culture delivering exceptional hospitality (guest service)Operates within the Company’s Core Values, Company Brand, and Business PrinciplesMinimum 5 years’ experience as a seafood managerCertified as Fishmonger or have the ability to become certified through WeTrainKnowledge of seafood cooking techniquesExcellent guest service skillsMust possess an attitude in being of service to othersDemonstrates self-discipline and accountabilityMust have intermediate or higher computer skills including MS OfficeMust be accurate and detail orientedMust be a team player, a leader, and a positive role modelAbility to build and maintain effective relationships and trust with a diverse group of staff, guests, and vendorsExcellent verbal and written communication skills (including spelling, grammar, and industry language)Commitment to personal and professional developmentAbility to take direction and carry out department tasks and assignmentsDisplays excellent work ethicFlexibility to work mornings, afternoons, evenings, weekends, and holidays as neededRequires frequent travel to all company locations with occasional travel beyond for industry research or trainingAbility to lift and carry 50 lbs.Possesses full body mobility (bending, stooping, twisting, and reaching) with excellent manual dexterityExemplifies health department standardsAbility to work in a constant state of alertness and safe manner18 years or olderUSD $37.00/Hr.USD $40.00/Hr.