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Join to apply for the Service Writer role at Landmark Automotive5 days ago Be among the first 25 applicantsJoin to apply for the Service Writer role at Landmark AutomotiveThis range is provided by Landmark Automotive. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range$45,000.00/yr - $65,000.00/yrLandmark Ford East, Inc. (Trucks), a part of the Landmark Automotive Group of Springfield, IL a leading automotive service provider dedicated to delivering top-quality service and maintenance to our valued customers is looking for a skilled and enthusiastic Automotive Service Writer to join our service team. Ford experience a plus.Job Description:As an Automotive Service Writer, you will be the primary point of contact for our customers, ensuring their needs are met with professionalism and efficiency. You will play a critical role in the service department by managing work orders, communicating with customers, and coordinating with technicians to ensure a smooth workflow.Key Responsibilities:Greet customers and assess their service needsPrepare detailed work orders and estimates for customersCommunicate with technicians to understand and document service issuesProvide accurate information and recommendations to customers regarding service and repair optionsMaintain up-to-date knowledge of automotive services and repair proceduresSchedule appointments and manage the service calendarFollow up with customers on the status of their vehicles and any additional repairs neededEnsure customer satisfaction through exceptional service and communicationQualifications:High school diploma or equivalent; additional automotive training or certifications is a plusProven experience as an Automotive Service Writer or similar roleExcellent communication and interpersonal skillsStrong organizational and time management abilitiesKnowledge of automotive systems and repair proceduresProficiency with computer software and automotive service management systemsAbility to work in a fast-paced environment and handle multiple tasks simultaneouslyWhat We Offer:Competitive base salary, excellent commission structure with the potential for $45,000 to $65,000 annually.Health, Dental, Vision and Life Insurance401(k) with a company matchPaid Time Off and Paid VacationEmployee discounts on automotive services and productsOngoing training and developmentLandmark Automotive Group is a safe, drug-free workplace culture. We strive to achieve a diverse and inclusive work environment for everyone. We are proud of our participation in Getting Talent Back to Work-2nd Chance Employment. EOESeniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesMotor Vehicle ManufacturingReferrals increase your chances of interviewing at Landmark Automotive by 2xSign in to set job alerts for “Service Writer” roles.Springfield, IL $3,421.00-$4,440.00 1 month agoPersonal Lines Processor (Customer Support)Springfield, IL $4,128.00-$5,450.00 23 hours agoH005, PATIENT SERVICE SPECIALIST - AMB SUPPORTSpringfield, IL $38,514.00-$44,253.00 3 weeks agoProgram Assistant-Student Engagement and WellbeingSpringfield, IL $38,514.00-$44,253.00 2 weeks agoSpringfield, IL $4,128.00-$5,450.00 4 days agoOFFICE COORDINATOR - MARKETING, PROMOTIONS AND GRANTS - ADMINISTRATIONSpringfield, IL $3,941.00-$5,450.00 5 days agoStaffer/Service Coordinator - Springfield, ILSpringfield, IL $38,352.43-$59,830.00 15 hours agoSeasonal, Operations Administrative AssistantSpringfield, IL $16.00-$22.00 2 months agoSpringfield, IL $6,242.00-$6,242.00 2 days agoSubstitute Support Staff (Non-licensed ESP)Information Systems Technician I - Vehicle ApplicationsWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr