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Job Title


Medical Assistant - Employee/Occupational Health


Company : Rochester Regional Health


Location : Rochester, NY


Created : 2025-11-15


Job Type : Full Time


Job Description

Job Title: Medical Assistant Department: Employee/Occupational Health Location: UMMC - Jerome Center Hours Per Week: 40 Schedule: Monday - Friday, 8:00am-4:30pm SUMMARY: As a Medical Assistant, you are a non-licensed health care provider who, under the direction and supervision of a licensed health care provider, delivers direct and indirect patient care. You play an integral role in maintaining patient well-being, and contribute to the success of patients, physicians and licensed health care providers. RESPONSIBILITIES: Clinical Responsibilities: u2022 Conducts pre-visit planning (PVP). Works reports for gaps and delinquencies (patient outreach and scheduling for follow up). Completes health maintenance, registry reports (gap work) u2022 Accurately obtains and documents patient vital signs, history, and screenings. Recognizes deviations from the norms, and promptly reports to a licensed staff member. u2022 Understands principles of obtaining an accurate EKG and attaches monitor leads and operates equipment when directed. Reports problems or malfunctions in a timely manner to a licensed staff member. Accurately completes appropriate documentation. Performs EKGs when requested. u2022 Reviews patient medication list and pends refills for provider's approval. Pends provider's orders. u2022 Collects specimen, conducts tests and documents patient POCT. Collects specimens (except strep) and label to be sent out for testing. u2022 Demonstrates competency in Phlebotomy, including correct labeling of specimen tubes and ordering of lab tests via the computer. u2022 Provides clinical assistance to providers and nursing personnel as per delegation. u2022 Assists provider with procedures u2022 Provides instruction and information as part of patient education process under the guidance of providers or RN. u2022 Restocks medical supplies in exam and treatment rooms. Puts adequate linen supply in place or emptyu2019s waste and liner receptacles. u2022 Checks calibration and cleaning of test equipment. Preps instruments to go out for sterilization. u2022 Orders clinical supplies u2022 Completes patient forms. u2022 Submits Prior Authorizations requests. u2022 Mails provider communications to patients u2022 Assembles packets for provider use (exp. ADHD) Non- Clinical Responsibilities: u2022 Assists with medical record system through abstraction (scanning and filing) of patient health maintenance and test reports. u2022 Upon request compiles statistical data from patient records that are necessary for Quality Assurance/Improvement activities. u2022 Answer phones and schedules appointments. u2022 Check in and Check out patients. u2022 Verifies insurance. u2022 Processes referrals. u2022 Sorts and delivers mail. u2022 Collects and posts payments, and may also perform charge entry. u2022 Maintains non-clinical office supplies. u2022 Provides My Care Education and assist with sign up u2022 Provides Patient Escorts (to lab and radiology) u2022 Sends Physical Packets to Patients PREFERRED QUALIFICATIONS: u00b7 None PREFERRED QUALIFICATIONS: u00b7 Associates degree preferred. u00b7 Experience in pre-hospital care activities or acute/critical care experience preferred. u00b7 Medical Assistant Certification preferred. u00b7 Strong customer service, computer, and communication skills highly desired. EDUCATION: LICENSES / CERTIFICATIONS: PHYSICAL REQUIREMENTS: M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employeeu2019s physician or delegate will be considered for accommodations. PAY RANGE: $17.85 - $19.50 CITY: Batavia POSTAL CODE: 14020 The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.