Job Title

Collections SpecialistLocation: Atlanta, GAType: ContractPay: $17/hour OverviewOur client is seeking a Collections Specialist to join their team and support the accounts receivable process by managing overdue accounts and maintaining accurate records. Responsibilities Monitor accounts receivable and identify overdue accounts Contact customers to collect overdue amounts or negotiate payment plans Use tools such as credit bureau data, post office info, and internet searches to locate customers Maintain records of customer contacts and payments collected Resolve billing-related issues and complaints Submit regular reports on unpaid accounts and repayment progress Skills Strong verbal and written communication skills Attention to detail and accuracy in data entry and account analysis Proficiency in math for account reconciliation Familiarity with accounting software for billing and payment processing Ability to handle challenging customer interactions with empathy and professionalism Experience in telemarketing or customer service; previous collections experience is a plus