Job Title

Description We are looking for a skilled Desktop Support Analyst to join our team in Atlanta, Georgia. In this role, you will provide technical assistance and support across multiple locations within Fulton County, ensuring smooth operations and resolving IT-related issues. This is a Contract-to-permanent opportunity within the local government sector, offering an excellent chance to contribute to public services while developing your career. Responsibilities: u2022 Provide comprehensive desktop support across multiple locations, addressing hardware and software issues to maintain operational efficiency. u2022 Configure, troubleshoot, and maintain computer systems, including Apple devices, Dell technologies, and other hardware. u2022 Manage and support Active Directory environments, ensuring secure and efficient user access. u2022 Utilize Cisco and Citrix technologies to support network and remote access solutions. u2022 Implement and oversee backup technologies to safeguard data and ensure recovery capabilities. u2022 Perform configuration management tasks to ensure systems are properly set up and maintained. u2022 Collaborate with team members to resolve complex technical issues and deliver timely solutions. u2022 Conduct routine system checks and provide proactive maintenance to prevent disruptions. u2022 Document technical processes and solutions for reference and training purposes. u2022 Support database-related tasks, ensuring data integrity and accessibility. Requirements u2022 Proven experience in desktop support, with expertise in resolving hardware and software issues. u2022 Proficiency in managing Active Directory environments, including user account administration. u2022 Strong knowledge of Cisco and Citrix technologies for network and remote access support. u2022 Familiarity with Apple devices and Dell technologies, including troubleshooting and configuration. u2022 Experience with backup technologies and data recovery processes. u2022 Skill in configuration management to ensure optimal system performance. u2022 Ability to work independently and collaboratively in a fast-paced environment. u2022 Excellent communication and documentation skills to clearly convey technical information. Technology Doesn't Change the World, People Do.u00ae Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use (.