Job Title

Be on the frontline and respond, coordinate, and protect in a dynamic global environment. Are you ready to join a team where your actions drive enterprise resilience, every hour of every day?This role can be done remotely from the US in the Pacific Time Zone.Aon is in the business of better decisionsAt Aon, we shape decisions for the better to protect and enrich the lives of people around the world.As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed.What the day will look likeThe Crisis Management Coordinator conducts a variety of complex risk evaluations as part of the Global Emergency Operations Center (GEOC) team. They direct incident response/emergency preparedness activities in support of the overall risk and security framework of the organization, including:Serve as primary point of contact in the region for any matters reported into GEOC.Manage global incidents, emergency notification systems, escalation notifications and help coordinate follow-up actions across a dispersed team during emergencies and major business interruptions using provided team/enterprise collaboration tools.Participate in 24/7/365 coverage in a follow the sun model to include some nights, weekends and holidays on a rotational basis.Serve as the communications hub for Global Security Services through the coordination of assistance to colleagues and the business over the phone, e-mail and in person to ensure effective and timely resolution when incidents occur.Monitor intelligence activity and supporting intelligence assessments to determine potential risks and threats to the business, physical sites, and/or colleagues.Perform initial incident investigation and assign severity levels used by the Security Operations Team for event investigation and situation managementInitiate incident notification, case tracking/management and follow through to closure.Administer and support the delivery of business and employee crisis response and emergency communication activities to include the use of an emergency notification system.Schedule, lead and organize incident management calls as necessary.Assist in the establishment of methodologies to solve analytical problems when raw unfinished data contains information gaps and requires validation.Deliver metrics and measurements supporting program evolution and validation.Provide support and participate in crisis mitigation and after-action reporting.Contribute to the development and continuous review of the GEOC's role within the enterprise-wide risk management framework (policy, standards, SOPs, playbooks, escalation protocols, etc.).Assist the Regional Operations Manager and Global Head to build partnerships with other internal stakeholders and private/public sector entities responsible for threat related operations, threat monitoring, crisis management and response.How this opportunity is differentBe part of a critical team that monitors and assesses the potential impact of global events on Aon assets. When needed, the GEOC notify and advises those who need to know about relevant threats and coordination for the response to those events by facilitating incident communications to colleagues, business leaders, and clients while engaging appropriate Subject Matter Experts required for efficient and effective response.Skills and experience that will lead to successExperience in an incident, emergency response, or other applicable fieldSelf-motivated and independent operator with; the ability and maturity to make decisions in the absence of immediate direction, prior analytical experience related to security operations, stakeholder management skill and the ability to work calmly and methodically when under high pressure and tight deadlines.Excellent written and verbal communication and presentation skills wit