Job Title

Client Relations Manager u2013 Front Desk + Patient Growth Location: 8271 Cornell Road, Suite 730, Cincinnati, OH 45249 (new clinic opening December 1st 2025) Job Type: Full-Time, On-Site Pay: $55,000 u2013 $67,000 per year Schedule: Mondayu2013Friday schedule (standard business hours; occasional evening/weekend events u2014 1 small event per month and 1 larger event per quarter) Benefits: Full and comprehensive benefits package Join a Fast-Growing Menu2019s Health & Wellness Clinic Ageless Menu2019s Health is a national leader in Testosterone Replacement Therapy (TRT) and personalized wellness services. With over 90 clinics and more than 1 million treatments administered, weu2019re redefining what it means to provide compassionate, evidence-based care for menu2019s health. Weu2019re hiring a Client Relations Manager for our brand new Cincinnati, OHu00a0clinic u2014 someone who thrives in a patient-facing front desk role and is passionate about building relationships and growing the business. What Youu2019ll Do As the first point of contact in the clinic, youu2019ll be responsible for: Front Desk & Patient Coordination + Greet and check in patients by name with warmth and professionalism + Manage appointment scheduling, check-out, and payment collection + Assist with insurance verification and documentation + Follow up on unpaid balances and billing questions Client Relationship & Retention + Build strong relationships with patients to support return visits + Conduct follow-ups to keep patients engaged in their treatment plans + Maintain a high level of customer service and care Sales & Community Outreach + Respond to new patient leads from phone, web forms, and email + Schedule consultations and convert leads into appointments + Recommend additional products and services that support patient goals, when appropriate + Attend local events (e.g., gyms, trade shows, wellness expos) to promote clinic services and generate new patient interest What Weu2019re Looking For Must-Have Skills + Excellent communication and people skills + Experience in customer service, sales, or front-desk coordination + Strong organization and attention to detail + Comfortable discussing payments and insurance with professionalism Bonus if You Have + Experience in a medical office or wellness clinic + Community outreach or event experience + A personal interest in health, fitness, or wellness Why Youu2019ll Love Working Here + Competitive salary: $55,000u2013$67,000 per year + Full-time, Mondayu2013Friday schedule (standard business hours; occasional evening/weekend events u2014 1 small event per month and 1 larger event per quarter) + Comprehensive benefits package, including: + Medical, dental, and vision insurance, Paid time off (PTO), 401(k) plan, Tuition reimbursement, free and discounted services and management and advancement opportunities with uncapped earning potential + Be part of a mission-driven, high-growth healthcare company with career advancement opportunities + Work in a positive, supportive, and energetic environment Ready to Make a Difference? Apply now and help patients feel their best u2014 physically and mentally u2014 while growing your career with a leading name in menu2019s health and wellness.u00a0 You can also visit our website to learn more about our mission and services. ( u00a0 u00a0Client Relations Manager, Front Desk Coordinator, Patient Care Coordinator, Medical Receptionist, Clinic Manager, Wellness Consultant, Sales Coordinator, Patient Experience Specialist, Medical Office Assistant, Menu2019s Health Clinic, Testosterone Replacement Therapy (TRT), Hormone Replacement Therapy (HRT), Health and Wellness Center, Medical Weight Loss, IV Therapy, Vitamin Injections, Preventive Health, Concierge Medicine, Functional Medicine, Med Spa, Healthcare Administration, Patient Retention, Client Engagement, Wellness Sales, Healthcare Front Desk, Healthcare Customer Service, Medical Office Coordinator, Sales and Marketing, Community Outreach, Event Marketing, Fitness and Wellness, Menu2019s Wellness Clinic, Patient Support Specialist, Healthcare Sales, Clinic Operations, Testosterone Therapy for Men, Patient Relations. Powered by JazzHR