Job Title

Delaware Eye Care Center is searching for a patient focused, skilled Optician for our Old Rudnick Road office in Dover, DE - No nights, no major holidays or Sundays, a robust benefits package, a team oriented working environment where you are seen, heard and respected as well as clear career ladder opportunities.Our top candidates will bring at least one year of Optical Sales experience in a busy optical shop to the job.About Us: Delaware Eye Care Centers is dedicated to providing state-of-the-art, individually based, high quality, eye health care.Our doctors are board-certified, skilled ophthalmologists and optometrists that provide a range of services to help our patients attain the clearest vision possible.Our services cover a range of eye problems, including cataracts, glaucoma, retinal disorders, dry eye, and ocular injuries. We have the common goal of ascertaining the most appropriate care for any given patient, explaining the purpose of the treatment, and in initiating therapy in a courteous and compassionate manner, irrespective of age, gender, nationality, and race or payment program.Our Commitment: All of us at Delaware Eye Care Center are committed to inclusion and belonging. We believe today more than ever that creating an environment where everyone can bring their authentic selves to work and make it easy for others to do the same will benefit us all. It isn’t speaking the words, but starts with a culture of caring, listening and service. We would thoroughly enjoy meeting with you and discussing our employment opportunities. For more information, please visit our webpage at delawareeyecare.com.The Role: The Optician will sell and dispense eyeglasses, contacts, and other optical aids, according to written prescriptions. They will advise patients on various types of lenses and spectacle frames, including advice on style, weight, sizing and color.Provides patient education regarding lens materials, products, and designsPerforms prescription analysis such as interpreting and transposingProvides recommendations to patients regarding proper eyeglass frame selectionDetermines ideal recommendations by incorporating frame design, lens materials and optics with patient’s prescription and lifestyle considerationsPerforms eyeglass frame adjustments and repairs. Includes proper alignment of frame, comfortable fit, functional vision and instructions on proper wear and care of eyeglassesPerforms accurate measurements of lens power, pupillary distance, multifocal segment height, lens base curve, vertex distance, and prism power Orders custom lens products from identified vendors and monitors process to ensure on-time delivery and communicates any delays to patientPost charges, patient and insurance claim payments and bill insurance when neededOrder contact lenses and/or trialsVerifies lens prescriptions of ordered lenses and checks for accuracy Assists in the return of authorized merchandise to manufacturersDesign, arrange and maintain product displaysMonitors product inventory levelsMaintains inventory of office supplies and other materials necessary to properly run the departmentMaintains instruments and hand tools used Maintains job knowledge by participating in continuing education opportunities and trainingAbility to perform troubleshoot to determine cause for issues with new eyeglasses Follows clinical workflow to ensure a clean hand-off from clinic to dispensary.Work in cooperation with other dispensary associates to meet and exceed daily and monthly sales goalsExecutes duties of position in a professional and courteous mannerHandles sensitive information in a confidential mannerPerforms other tasks and duties as assignedAt least one, but preferably two plus years of experience in a busy optical shopCandidates must be passionate about fashion, eyewear, and the retail industryExtremely detail-oriented and excellent at multitaskingAble to lead the team by projecting a consistent professional, and friendly demeanorExcited by a fast-paced, ever-changing work environmentA self-sufficient employee with energy to spareAble to remain calm and work well under pressure and be capable of handling a diverse set of responsibilitiesIn Turn We Will Provide:Benefits to full time team members that include comprehensive medical, dental and optical coverage, 401K and short term disability.Company paid life insurance.Paid holidays and generous paid time off.Paid parking where applicable.Team oriented working environment where you are heard and respected.Clear career ladder opportunities.#ESP1