Job Title

Job Description Allied Universal? is hiring a Security Account Supervisor. This Account Supervisor is responsible for managing all supervisory, training, and operations functions at the assigned customer site, ensuring operational excellence and compliance post orders, client instructions, and all internal procedures.Starting pay rate $27.27 per hourRESPONSIBILITIES:Ensure execution of all operational aspects (technical and managerial) of the security contract at the assigned location; assign work tasks to Supervisors and Security Professionals and direct their work throughout the dayAct as the first direct management contact for Shift Supervisors (if applicable to site) or for Security Professionals, regarding performance, operations, and department needs; responsible for supervising, motivating, coaching, and training; evaluate the work performance of Security Professionals and make recommendations regarding assignmentsSelection and placement of direct reports; design and implement career development and performance improvement plansResponsible for updating Post Orders, Operating Procedure manuals, and/or all other post and training information; ensure necessary guidance and directives are being properly maintained and implementedConduct interviews and evaluate new employees; responsible for conducting on-the-job training, in coordination with Shift Supervisors, of new employees assigned to post, or when changes to post orders are madeDevelop and maintain on-the-job training/guidance materials; where applicable, coordinate with training team members; evaluate effectiveness of security procedures and develop and implement resolutions to deficienciesOversee all reports, logs, and pass-downs generated by and for the Security Department; distribute communications and other information to Security Professionals at postRespond to minor incidents (internal to Security Professionals and/or external to client location) that occur, ensuring appropriate action is taken, all reports are properly completed, and appropriate parties are notified in a timely mannerCollect and evaluate security logs and incident reports and compile information for communication to leadership teams; ensure reports are complete, concise, and professional; edit as necessary to ensure the highest level of quality is metIdentify any personnel problems occurring at posts, such as payroll issues, employee relations complaints, or other concerns, and forward any such issues to Account Manageror Field Supervisor as appropriate; assist with investigations as directed by Account Manager, Branch Manager, or Corporate Human Resources DirectorResponsible for making recommendations for counseling and/or disciplinary action, including termination of employment for indirect reporting personnel; administer counseling or disciplinary actionRespond to client or site emergencies as they arise, including ensuring appropriate communication to Account Manager, Field Supervisor, Branch and/or Regional ManagerMaintain a positive client/security relationship through frequent tenant/client contact and supportEnsure security office area is maintained and organized in a professional manner by security professional team membersMay occasionally perform Security Professional type job duties on an as needed basis, but under no circumstance will such duties exceed more than 50% of time in any given workweekQUALIFICATIONS (MUST HAVE):High school diploma or equivalentLicensing requirements are subject to state and/or local laws and regulations and may be required prior to employmentCurrent driver’s license if driving a company-owned or client-provided vehicleMinimum of three (3) years of professional-level security experience, preferably in a supervisory/management level roleAbility to take initiative successfully handle and prioritize multiple competing assignments and effectively manage deadlinesProficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technologyAble to use good independent judgement and discretion.Proven ability to manage correspondence, discussions, and materials with discretionOutstanding oral and written communication skillsPlanning, organizing, problem solving skillsExcellent attention to detailOutstanding active listening skillsTeam leadership skillsAble to assess and evaluate situations effectivelyAbility to work in a dynamic and fast- paced environment and adapt quicklyPREFERRED QUALIFICATIONS (NICE TO HAVE):College degree in Business Administration or a law enforcement-related fieldExperience in scheduling, operations, or other functions of the security industryAmerican Society of Industrial Security (ASIS) International Certified Protection Professional (CPP) certificationLaw enforcement experience (military police or civilian law enforcement)Military experience with a favorable dischargeGraduate of certified public safety academy (e.g., Law Enforcement, Firefighter/Paramedic, Corrections Officer)BENEFITS:Medical, dental, vision, basic life, AD&D, and disability insuranceEnrollment in our company’s 401(k)plan, subject to eligibility requirementsEight paid holidays annually, five sick days, and four personal daysVacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.