Job Title

Job Title Client Engagement Manager Job Description Summary The Client Engagement Manager oversees the full bid lifecycle for valuation opportunities, including RFPs, panel bids, and large multi property engagements. This role leads onshore bid workflow management, coordinates offshore bid support, and ensures that every proposal is timely, accurate, compelling, and aligned to target margins. The Client Engagement Manager is the central point of contact between producers, valuation teams, finance, and operations for all bids. Job Description Key Responsibilities Bid Strategy and Ownership u2022 Own the end to end bid process for assigned valuation opportunities from intake through submission and post bid review u2022 Partner with producers, valuation teams, country and market leaders, and client relationship owners to understand client needs and decision criteria u2022 Translate client requirements into clear bid strategies, win themes, and value propositions tailored to valuation services u2022 Ensure that bids reflect accurate scope, assumptions, pricing, service levels, and commercial terms Onshore Workflow Management u2022 Manage the onshore bid workflow including intake, triage, prioritization, and assignment of tasks u2022 Maintain a clear view of the bid pipeline and ensure stakeholders understand deadlines, dependencies, and status u2022 Coordinate subject matter experts, valuation leaders, finance, legal, and operations to gather inputs and approvals u2022 Implement standard work, templates, and checklists specific to valuation bids to reduce rework and improve quality and speed u2022 Monitor workload and capacity for the onshore team and escalate resourcing needs when required Offshore Bid Support Coordination u2022 Lead and coordinate offshore bid support teams responsible for drafting, formatting, research, and data gathering u2022 Provide clear written task instructions, expected service levels, and turnaround times to offshore partners u2022 Review and quality check work produced by offshore teams to ensure accuracy, consistency, and alignment with brand and valuation standards u2022 Continuously improve playbooks, templates, and training materials for offshore teams to drive efficiency and quality Quality, Compliance, and Governance u2022 Ensure all bids comply with internal risk, legal, compliance, and brand standards, as well as client procurement requirements u2022 Maintain and update a central repository of approved bid content, including service descriptions, team bios, case studies, and pricing guidance for valuation work u2022 Lead internal reviews and approvals for complex or strategic bids, including governance with senior valuation and operational leaders u2022 Track and manage version control for all bid documents Client and Stakeholder Engagement u2022 Act as a trusted partner to producers, valuation leaders, and client relationship owners on pursuit strategy and positioning u2022 Support or lead responses to client clarifications and follow up questions related to bids u2022 Coordinate and prepare materials for client presentations and orals when required u2022 Capture feedback from clients and internal teams after each bid and feed lessons learned into future responses Performance Management and Continuous Improvement u2022 Track and report on key metrics such as bid volume, win rate, cycle time, margin performance, and client feedback u2022 Identify trends and root causes that impact win rate, pricing discipline, and operational effort u2022 Recommend and implement process improvements, tooling enhancements, and collaboration models for both onshore and offshore bid support u2022 Contribute to training and upskilling for producers and support teams on bid processes, tools, and best practices Other Duties u2022 Perform other duties as assigned in support of client engagement, bid management, and operational excellence Qualifications u2022 Bacheloru2019s degree in Business, Finance, Real Estate, or related field, or equivalent experience u2022 Five or more years of experience in bid management, proposals, client engagement, or operations in a professional services environment u2022 Experience in valuation, real estate, or a related advisory business strongly preferred u2022 Proven track record managing complex bids with multiple stakeholders and short timelines u2022 Experience working with offshore or shared service teams preferred u2022 Strong understanding of commercial models, pricing, and margin drivers in a services or valuation business Skills and Competencies u2022 Strong project and workflow management skills with excellent attention to detail u2022 Clear, concise written and verbal communication, with the ability to turn technical valuation concepts into client ready language u2022 Ability to build trusted relationships and influence across producers, valuation teams, finance, legal, and operations u2022 Comfortable working in a fast paced environment with competing priorities and frequent deadlines u2022 Proficiency with Microsoft Office, especially Word, PowerPoint, and Excel, and familiarity with CRM, pipeline, or engagement tracking tools u2022 Continuous improvement mindset with a focus on efficiency, quality, and margin discipline Success Measures u2022 Increased bid win rate for valuation opportunities and positive client feedback on the bid experience u2022 Reduced bid cycle time and rework, with clear and predictable workflows for producers and support teams u2022 Strong alignment between bid commitments, operational delivery, and target margins u2022 Effective use of offshore resources with high quality, consistent bid outputs #Remote #RemoteLI Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidateu2019s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $ 93,500.00 - $110,000.00 Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email . Please refer to the job title and job location when you contact us. INCO: u201cCushman & Wakefieldu201d