Job Title

SUMMARY To assist the Pet Supply Plus Store Director in establishing and maintain excellent customer service, accountability for the operation of the store insuring maximum sales and profitability through merchandising, inventory, expense control, Human Resources Management, and managing operating costs and shrinkage.ESSENTIAL DUTIES AND RESPONSIBILITIESDrives store sales by ensuring that all customers are acknowledged, customer projects needs are met, and concerns are resolved quicklyAssists in managing total store operationsProcesses information and merchandise through computer system and POS register systemAssists with stocking of pet supplies deliveries and back stock, including building and filling displaysAssists in keeping backroom neat and up to best practices standardsAssists in handling Associate issuesAssist in handling customer issuesAssist with general care of animalsEnsures all safety policies and procedures are followed by all Associates.Other duties as assignedKEY ATTRIBUTESProduct knowledgePassion for pet businessLeadership skillsPeople/Communication skillsExcellent Customer ServiceskillsIntegrityAbility to multi-taskSUPERVISORY RESPONSIBILITIESManages 3-4 Associates in the store.Provides direction, coordination, and evaluation of the store and Associates.Follows NFI policies and applicable federal, state and local laws.Assign and direct workAddress complaints and resolves problemsEDUCATION and/or EXPERIENCEHigh school diploma or general education degree (GED)Possess product knowledge of pets and pet related productsLANGUAGE SKILLSRead, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.Write reports, business correspondence, and procedure manuals.Present information and respond to questions from groups of customers or associatesMATHEMATICAL SKILLSBasic math concepts (addition, subtraction, division, multiplication)CERTIFICATES, LICENSES, REGISTRATIONSSome locations may require Power Industrial Truck CertificationRECOMMENDED EQUIPMENTSlip resistant shoes with closed toe and heelSafety CutterApronUniform per store policyPHYSICAL DEMANDSRegularly (Over 2/3 of the time)StandWalkUse hands to finger, handle, or feelReach with hands and armsCommunicate with Associates and customersLift and/or move up to 30 poundsFrequently (Between 1/3 to 2/3 of the time)ClimbBalanceStoopKneelCrouchOverhead liftingLift and/or move up to 50 poundsOccasionally (Less than 1/3 of the time)SitCrawlLift and/or move up to 100 poundsVisionCloseDistanceAbility to adjust focusAbility to distinguish colorsWORK ENVIRONMENTRegularlyExposure to animals including rodents, fish, amphibians, reptiles, felines, and caninesOccasionallyWork in high placesFumes or airborne particlesToxic or caustic chemicalsRisk of electrical shockOutside weather conditionsNoise LevelModeratePAY RANGE (depends on industry experience) Min. Wage up to $18/hour (IL Locations Only)BENEFITS (eligibility based on full-time/part-time status)Medical, Dental, and Vision InsuranceFlexible Spending Accounts (Medical and Dependent Care)Life InsuranceVoluntary BenefitsPaid Time OffRetirement PlansEmployee Assistance Program**Niemann Foods Management retains the discretion to add to or change the position requirements at any time. **Position requirements may vary by store location