Job Title

Customer Service Agent - Sixt Rent a Car (Indianapolis International Airport)Part of the Tom Wood GroupSixt Rent a Car, a proud Tom Wood company, is seeking dynamic and motivated Customer Service Agents to join our team at the Indianapolis International Airport. If you are passionate about providing exceptional customer service, thrive in a fast-paced environment, and enjoy working with people, we want to hear from you!Shift & Pay:2:00 PM - 10:00 PM, Sunday through Thursday$17/hourKey Responsibilities:Greet and assist customers with the car rental process, including reservations, vehicle selection, and special requests.Process reservations and updates, ensuring customers have accurate rental information.Conduct vehicle inspections with customers before and after rentals, completing all documentation accurately.Address and resolve customer inquiries, complaints, or issues calmly and efficiently.Collaborate with team members, management, and support staff to ensure smooth operations and a superior customer experience.Qualifications:Excellent verbal and written communication skills.Ability to remain professional under pressure and provide solutions-focused support.Strong organizational skills with the ability to handle multiple tasks efficiently.Must have a valid driver’s license with a clean record.Benefits:Paid Time Off (PTO) & vacationPaid holidaysFull insurance package: medical, dental, and vision401(k) with company matchLife and disability insuranceTraining and career development opportunitiesTuition reimbursementService awards recognitionAccess to Wisely and DailyPayAbout Tom Wood Group:Family-owned and locally operated since 1967, the Tom Wood Group has grown to include numerous franchises across the Midwest and New Zealand. Our core values—Humbly Confident, Passionately Driven, Sincere Desire to Help Others, and Uncompromising Integrity—guide everything we do.Additional Information:Offers of employment are contingent upon successfully passing a background check, review of motor vehicle record, social security verification, and drug test at a certified facility. Tom Wood Group is an equal-opportunity employer.