Job Title

Job Summary Monitor all radio traffic and transmit all information to Public Safety personnel in field. Manage all incoming and outgoing communications. Maintain operating functions of communications center, including entering information into records management system. This position has been identified by Federal Law (Jeanne Clery Act) as a Campus Security Authority (CSA), with significant student and campus responsibilities. CSA 's are obligated to report crimes reported to them which occurred on campus, in public areas bordering campus and in certain non-campus buildings owned or controlled (leased) by the University. Responsibilities Provides directory assistance to callers after normal business hoursAssists students, faculty, staff and visitors with general information and campus event locationsFollows all safety and other risk management policies in performance of workMaintains and clean equipment and work areasEnsures confidentiality of information obtained from GCIC/NCICMaintains logs and all certifications required by state law with reference to GCIC operationsOperates Georgia Crime Information Center (GCIC) computer to check for stolen property, criminal history, driver's license information and vehicle informationEnters all stolen property and wanted persons into GCIC systemMonitors radio traffic and transmit necessary informationMonitors 24-hour receiver of all fire and intrusion alarms on campusMonitors emergency callboxes throughout campus and campus-wide surveillance systemDispatches housing, emergency and maintenance calls after regular business hours Required Qualifications Educational RequirementsHigh School Diploma or equivalentOther Required QualificationsMust successfully complete a 40-hour training program within the first six (6) months of employment to obtain a certification as a Communications Officers through the Georgia Peace Officer Standards and Training Council (POST)Required ExperienceOne (1) or more years of general office work experience Preferred Qualifications Preferred ExperienceOne (1) or more years of work experience as a dispatcher Proposed Salary $18.12 - $22.21 per hour Required Documents to Attach ResumeCover LetterThree (3) Professional References Knowledge, Skills, & Abilities ABILITIESConsistently exhibit engaging customer serviceAbility to support various constituencies served by the UniversityProven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific positionAbility to learn and operate Georgia Crime Information Center computerAbility to make quick decisions under stress and handle crisis situations via the telephoneAbility to multi-task and prioritize calls and requests based on policy and nature of incidentKNOWLEDGEAdhere to University policies and procedures to meet Institutional goals and support University's mission for student successUnderstanding of emergency operating proceduresSKILLSEffective communication (verbal and written), organizational and human relations skills Apply Before Date December 16, 2025