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Subordinate Positions: NoneLocation: Libertyville, ILSalary Range: $40,000 - $44,000Overview: Snap-on Credit LLC is the financial arm of Snap-on Inc., a $4.7 billion, S&P 500 company, and leading global innovator, manufacturer and marketer of tools, equipment, diagnostics, repair information and systems solutions for professional users performing critical tasks. Products and services are sold through the company’s franchisee, company-direct, distributor and internet channels. From our headquarters in Libertyville, IL Snap-on Credit provides financing to technicians, students of automotive technical institutions, and shop owners for the purchase of Snap-on hand tools, power tools, tool storage, and diagnostic products through our Extended Credit program. Position Summary: Primary responsibilities will be to coordinate collections in the Subscription portfolio within the Specialty group. Position will be responsible for managing collections with customers, Franchisees and field personnel. Other duties will include managing cancellations and coordinating customer service needs with Franchisees and Snap-on Diagnostics. Focus will be on achievement of corporate delinquency and loss goals as well as customer retention. Major Responsibilities:Collection of Subscription accounts to achieve established Corporate goalsDebtor direct collectionsCoordinate collection efforts with franchisees Manage cancellation requests per policyReport and recommend solutions on customer service issuesAchieve delinquency/loss goals and metricsAnswer field and customer questionsEducate franchisees and field sales personnel on program features and benefitsAssist with delinquency/loss reporting and trackingWork within other portfolios and projects as assigned by Director of Specialty Portfolios Requirements:1-3+ years of professional business experiencePreferred:BS or BA degree or equivalent professional experience1-3 years of credit and collections experienceBusiness understanding and demonstrated skills and knowledge in:Credit and collectionsCredit laws and regulationsReporting requirementsCommunications - verbal and writtenComputer applicationsSkip TracingNegotiationCharacteristics:Approachable and responsiveProactive, Organized, FlexibleExcellent work ethicTeam playerGoal orientedEffort: Normal working hours, limited travelWorking Environment: Normal office environment.Snap-on is an Equal Opportunity Employer, Minority/Female/Disabled/VeteranFor additional information please reference our careers website at Careers | Snap-on Incorporated