Job Title

Events Securityu00a0JOB TITLE:u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 Community Recreation Events SecurityCLASSIFICATION:u00a0 u00a0 Non-Exempt -- Part TimeDEPARTMENT:u00a0u00a0u00a0u00a0u00a0u00a0u00a0 Community Recreation and EventsSUPERVISOR:u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 Community Recreation and Events Director, Deputy Director, and direct SupervisorSALARY:u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 $15.00 to $18.50 Per Houru00a0GENERAL JOB DESCRIPTIONu00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0u00a0Events Security personnel are the front-line people for any safety or security incident that occurs in a City of Cheyenne venue.u00a0PRIMARY DUTIES AND RESPONSIBILITIESu00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0u00a0- To supervise main entrances and access points, ensuring only authorized personnel may enter city owned and operated facilities.- To protect performers, working crew, special guests, and fans throughout each venue.- To protect the venue from theft and vandalism.- Guard against theft, vandalism, and acts of aggression to maintain security of the premises.- To provide regular, high-profile, internal, and external patrols of the premises to prevent and detect any signs of intrusion and ensure the security doors, windows, and gates.- To have thorough knowledge of city venues and crowd management/control protocol.u00a0 Must be able to assist team and respond to emergencies/incidents effectively.- To convey a smart, well-groomed appearance in approved event uniform, provide a first-class customer service and display high levels of vigilance throughout a shift.- To be aware of, report, and respond to any incidents or suspicious activities.u00a0 Log incidents through venue log system.- Welcome and assist visitors/contractors.u00a0 This may include completing security screenings at intake locations and working with venue team to resolve conflicts on request.- Assist venue team in securing and providing access to areas of the venue for the public and/or performer's team.- To ensure that a thorough venue lockdown patrol is carried out on a show-by-show basis including area/door alarms. A nightly lock up sheet must be completed to record anything of relevance.- To maintain a reasonable level of fitness to perform duties including, responding to activated intruder alarms, knowing how to handle threatening situations, apprehending, and warning persons of venue rule violations and the eviction of violators from premises, using proper techniques.- Be able to assist at both indoor and outdoor events in all weather conditions.u00a0u00a0SECONDARY DUTIES AND RESPONSIBILITIESu00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0u00a0- Perform other duties and responsibilities as required.u00a0KNOWLEDGE, SKILLS, AND ABILITIESu00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0u00a0- Principles of business letter writing and basic reportu00a0preparation.- English usage, proficient and accurate writing, spelling, grammar, andu00a0punctuation.- Customer service practices and positive publicu00a0relations.- Pertinent state and local laws, codes, andu00a0regulations.- Work in a both fast and slow-paced environments while maintaining attention on the objectives of your position.- To operate gate barriers and other access equipment such as bollards to hinder inappropriateu00a0access.- Carry out duties to help support the CRE missionu00a0statement.- Resolve disruptions to standard operations or performances.- Maintain focus when given an objective or specific set of duties.- Provide a high degree of accuracy and attention tou00a0detail.- Respond to requests and inquiries from the public in a courteous, service-orientedu00a0manner.- Maintain confidentiality.- Understand and carry-out oral and writtenu00a0directions. Communicate clearly and concisely, both orall and in writing; deal with individuals in a compassionate and professional manner while providing safety andu00a0security.- Establish and maintain effective working relationships with those contacted in the course of work; team oriented, but able to work independently as well.- Maintain mental capacity which allows for effective interaction and communication withu00a0others.u00a0u00a0QUALIFICATIONS FOR THE JOBu00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0Required:Any combination of education and experience that would likely provide the required knowledge, skills and abilities may be considered.u00a0- Previous work as a security officer, police, fire, armed services, or stadium event security.- Previous experience of working in a general customer focused role isu00a0beneficial.u00a0PHYSICAL REQUIREMENTSu00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0 u00a0u00a0The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.u00a0While performing the duties of this job, the employee is required tou00a0maintain effective audio-visual discrimination and perception needed for making observations, communicating with others, reading, and writing.u00a0The employee is also required tou00a0maintain physical condition necessary for operating assigned equipment, walking, standing, kneeling, repeated bending or sitting for prolonged periods of time and lifting to 30 pounds. Maintain mental capacity which allows the capability of making sound decisions demonstrating intellectual capabilities.u00a0u00a0u00a0Working Environment:Active environment at events (concerts, conferences, large gatherings).u00a0 Will work both indoors and out.u00a0 Weather conditions include high winds, rain, snow, thunderstorms, freezing temperatures, high temperatures, and exposure to direct sunlight.u00a0 Environments may be loud based on event and assigned position.u00a0u00a0I will regularly review, understand, and adhere to the City of Cheyenne Employee Handbook and Rules & Regulations, as applicable to part-time employees.u00a0 These documents are located on the City of Cheyenne website, under the Human Resources tab, and are updated annually