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Job Title


Office Administration Senior Supervisor (Hybrid)


Company : University of Michigan


Location : Flint, MI


Created : 2025-12-05


Job Type : Full Time


Job Description

SummaryAs a high-functioning leader within the organizational structure of the College of Arts, Sciences & Education (CASE), the CASE Office Senior Supervisor oversees daily administrative operations and supervises staff within the College. The Office Senior Supervisor supports the academic, professional, and operational objectives of CASE by supervising financial and general support/reception staff (6 positions at present), managing administrative processes, coordinating staff activities and professional development, and collaborating to foster a positive and efficient workplace environment. The Office Senior Supervisor reports to the Dean of CASE.This role will collaborate with CASE leadership and other partners on campusResponsibilities Management and LeadershipLead and oversee the daily operations of the CASE administrative office, ensuring the smooth and efficient functioning of processes.Directly supervise and provide leadership to a team of financial administrative staff and general support/reception staff.Manage supervised staff schedules, delegate tasks, and evaluate performance to promote productivity and professional development.Coordinate with internal and external partners to provide staff professional development activities.Maintain good working relationships through regular meetings with supervised staff and supervisory peers, and Dean's Office colleagues..Develop, implement, and refine office procedures, ensuring compliance with college and university policies.Maintain current and accurate job descriptions for all supervised administrative staff.Regularly and collaboratively evaluate staff workload to ensure best utilization of resources and maintain workload balance.Oversee onboarding, training, and timesheet review/approval for new direct plete annual Performance Review Plan and make recommendations for merit increase amounts for supervised staff.Facilitate communication throughout the office and provide support for problem-solving and conflict resolution.Ensure maintenance and functionality of office equipment and supplies.Participate in Dean's Meetings, Council of Chairs, and other leadership meetings, as requested.Collaborate to foster a welcoming, inclusive, and respectful work environment.Functional Administrative SupportEstablish solid functional knowledge of HR's systems and processes and functional knowledge of financial systems and processes.Serve as a backup to perform human resources systems and financial systems work, including post-award grant expenditures, when necessaryRespond to, troubleshoot, or seek out solutions to staff inquiries/questions Business Process ImprovementCollaborate with Dean's Office personnel to ensure consistency in implementing common processes related to financial transactions Improve core financial services of the College by effectively working with financial services team to complete the work and develop & refine common processesNetwork and develop strong relations with other units on campus to foster collaboration and implement best practicesAdvise the Dean on University policies, procedures, and best practices across campusDevelop and implement effective policies, procedures, internal controls and sub certification for administrative functionsAssist with strategizing, planning, and executing business process improvements across the CollegeRequired Qualifications*Bachelor's degree3 or more years of experience directly related to the job responsibilitiesDemonstrated supervisory experience; leading teams of at least 5 people and manage staff performance.Knowledge of issues related to financial management, facilities planning, and human resources Proficiency in Google Suite and Microsoft Office SuiteWhy Work at U-M Flint?In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future.Benefits include:Generous time offA retirement plan that provides two-for-one matching contributions after 12 months of eligible service with immediate vesting.Many choices for comprehensive health insuranceLife insuranceLong-term disability coverageFlexible spending accounts for healthcare and dependent care expenses.Eligibility for benefits based on your job group, your appointment percentage and the length of your appointment. Learn more about employee benefits and eligibility and download the Comprehensive Benefits for Faculty and Staff .Background ScreeningThe University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks will be performed in compliance with the Fair Credit Reporting Act.