Job Title

Description We are looking for a Front Desk Coordinator to join a behavioral health office in Allegan, Michigan. This is a contract position requiring someone who is comfortable working with individuals diagnosed with mental health and substance use concerns. The role involves fostering a welcoming and respectful environment while managing essential front desk operations in a small yet dynamic office setting. Responsibilities: u2022 Greet and assist patients and visitors with professionalism and empathy. u2022 Manage incoming calls using a multi-line phone system and ensure prompt responses. u2022 Schedule appointments and coordinate with staff to maintain an efficient workflow. u2022 Handle administrative tasks such as data entry and document organization using Microsoft Office Suite. u2022 Maintain accurate records within electronic health systems and uphold confidentiality standards. u2022 Provide exceptional customer service to ensure a positive experience for all individuals. u2022 Collaborate with the small team to support daily operations and problem-solving. u2022 Ensure the waiting area and front desk are organized and welcoming. u2022 Address inquiries and concerns with a solution-oriented approach. u2022 Support office coordination tasks as needed, contributing to a smooth operation. Requirements u2022 At least 2 years of experience in a receptionist or front desk role. u2022 Proficiency in managing multi-line phone systems and handling inbound calls. u2022 Familiarity with Microsoft Office Suite, including Word, Excel, and Outlook. u2022 Strong customer service skills with a focus on empathy and professionalism. u2022 Experience in medical or behavioral health settings is preferred. u2022 Knowledge of electronic health record systems is advantageous. u2022 Ability to work effectively in a small team environment. u2022 Must not have recently sought services at the organization or have relationships with current staff. TalentMatchu00ae Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use (.