Securitas Security Services USA Inc. JOB SPECS: + Job Title: Security Operations Center + Wage: $21/hr + Location: Cambridge, MA OVERVIEW: Our SOC Operator positions are highly sought after. If you have experience in roles like Call Center Representative, Dispatch or Camera Monitoring this is a great fit for you; if not, this is an exciting introduction to a career in the security industry. The Security Command Center Operator should have a minimum of 1(+) years security experience and have a strong knowledge of various security software programs. A working knowledge of Alarm / CCTV systems is a plus Excellent communication skills, data entry and the ability to effectively perform in a TEAM environment is critical in this role. Job Requirements: + Alarm Management: Monitoring and dispatching security for alarms + Handling access requests and ensuring all procedures are properly followed + Providing excellent customer service via phone and email + Dispatching first responders and/or HAZMAT teams to incidents + Situational Awareness: Monitoring global events and how they may affect our employees, assets, and product shipments + Real time monitoring of client ground shipments in the US + Sending out Event notifications to department management + Creating Security Briefings for high level events + Assisting with security investigations as required/completing incident report ENHANCED BENEFITS + Competitive Wages + Medical Insurance (Anthem), Dental Insurance (Aetna) & Vision Insurance (VSP) + 401k with Employer Matching + Paid Life Insurance + Paid Time Off + Paid Uniforms + Paid Training Upon Hire and Throughout Career + Sons and Daughters Scholarship Program + Specialized Programs for Continued Education for Security Officers + Specialized Programs to Assist in Healthy Lifestyle and Financial Wellness + Employee Assistance Programs (EAP) + Employee Discount Programs (Vehicles, Cell Phone, Cable, Appliances, Theme Park Tickets, etc.) MINIMUM QUALIFICATIONS (Additional qualifications may be specified and receive preference, depending upon the nature of the position.) + At least 18 years of age + Reliable means of communication and transportation + Legal right to work in the United States + Ability to effectively speak, read and write English + High school diploma or G.E.D. + Willingness to participate in the companyu2019s stringent pre-employment screening process Securitas is an Equal Opportunity Employer (EOE) u2013 M/F/Vet/Disabilities #MetroBoston Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, weu2019re looking for you to join the Securitas team. Benefits include: + Retirement plan + Employer-provided medical and dental coverage + Company-paid life insurance + Voluntary life and disability insurance + Employee assistance plan + Securitas Saves discount program + Paid holidays + Paid time away from work Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply. Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.
Job Title
Security Operations Center