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Job Title


Field Service Dispatcher u2013 Customer Support


Company : Kelly Services


Location : Farmington, CT


Created : 2025-12-05


Job Type : Full Time


Job Description

Kelly Services is hiring a Client Account Coordinator u2013 Service Scheduling in Farmington If youu2019re a strong communicator who thrives in fast-paced scheduling and customer coordination, this role keeps you at the center of mission-critical service operations. Youu2019ll schedule field service engineers, provide status updates to customers, and help ensure every service mission is properly executed. What Youu2019ll Do + Schedule field service engineers based on mission priority, technician skills, and location + Communicate daily service updates and status changes to customers + Report delays or machine issues to Service Management promptly + Coordinate with fellow schedulers to ensure coverage and workload balance + Work closely with technical teams to ensure proper mission setup and resources + Confirm technicians have required tools, equipment, and documentation + Support the Regional Service Manager with documentation, reporting, and workflow accuracy What Youu2019ll Bring + Experience managing heavy call volume is required + Scheduling or dispatching experience highly preferred + 3+ years in customer service or technical support role + Excellent communication, follow-up, and multitasking skills + Highly organized and comfortable working in a fast-paced environment Schedule & Pay + Mondayu2013Friday 8:00 AMu20134:30 PM Full-Time + $22.00u2013$27.00/hr DOE Weekly Pay + Temp-to-Hire opportunity with long-term potential Benefits + Weekly pay through direct deposit + Medical, dental & vision insurance options + Paid holidays + referral bonuses + Stable, full-time schedules + Long-term and temp-to-hire pathways + Supportive onboarding and ongoing guidance from your Kelly recruiting team _If youu2019ve worked in_ _scheduling, dispatching, or high-volume service coordination_ _, or supported field technicians in fast-moving service environments u2014_ _apply today_ _and help keep mission-critical equipment running smoothly._ As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community. Get a complete career fit with Kelly u00ae . Youu2019re looking to keep your career moving onward and upward, and weu2019re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly Work changes everything. And at Kelly, weu2019re obsessed with where it can take you. To us, itu2019s about more than simply accepting your next job opportunity. Itu2019s the fuel that powers every next step of your life. Itu2019s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your lifeu2014just ask the 300,000 people we employ each year. Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of Californiau2019s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kellyu2019s Human Resource Knowledge Center. Kelly complies with the requirements of Californiau2019s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.