Job Title

Work where everymoment matters. Every day, over 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticutu2019s most comprehensive healthcare network. The Hartford HealthCare Cancer Institute focuses on offering our cancer patients an unparalleled network of coordinated servicesu2013 all under one roof. Our system of care includes a truly integrated team with the most talented, experienced, and compassionate caregivers and physicians, backed by the latest cutting-edge technology. The Patient Service Coordinator ensures patients have been cleared for specialty services office visits. Point person for all hospitals, department and other health care facilities pertaining to questions/concerns on all provider orders/ referrals. Provides support to clinical staff in order to facilitate the administrative components of clinical referrals for various services. Responsibilities include but, are not limited to: u00b7 Gathers pertinent information from insurance carriers, financial counselors, and other ancillary staff to make certain the patientu2019s financial obligations for services provided u00b7 Processes paperwork for new patients efficiently and in accordance with protocols. Verifies insurance coverage and obtains authorizations if needed from insurance carrier. Resolves pre-certification, registration and case-related concerns prior to a patientu2019s appointment u00b7 Tracks and support patients when they obtain services outside the practice e.g. Emergency departments, Hospital and other health care facilities. u00b7 Monitors and meets PCMH referral processes. u00b7 Enters referrals and documents communications, actions and other data in an information system. Ensures that all referral requests are properl6y signed and filed. u00b7 Care coordination u2013 assists with specialty appointments and obtain needed tests recommended by specialist. u00b7 Communicates with other team members and referral teams constructively in order to reduce conflicts and enhance the resolution of issues. u00b7 Be the system navigator and point of contact for patients and families, with patients and families having direct access for asking questions and raising concerns on orders and referrals. u00b7 Working collaboratively with other team members, provide care management services for high risk patients. u00b7 Obtains insurance referrals for patients, getting PA for diagnostic imaging and sending referrals to specialist office for cardiac and preventative screenings. Education: u00b7 Associateu2019s degree or equivalent knowledge in ambulatory environment. Experience: u00b7 Five years experience working with referral processes. u00b7 Familiarity with EPC EHR system We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge u2013 helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment. /As an Equal Opportunity Employer/Affirmative Action employer, the organization will not discriminate in its employment practices due to an applicantu2019s race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status/ Job: Administrative Assistant Organization: Hartford Hospital Title: Patient Services Coordinator - Oncology (Per Diem) Location: Connecticut-Hartford-85 Retreat Ave HH Cancer Ctr (10069) Requisition ID: 25164096