Job Title

About the role The ServiceNow Lead Educator is a professional who helps businesses by developing facilitating and supervising training programs for employees. Assess the needs of the Region business implement training and development plans and facilitate a wide variety of training programs that enhance the effectiveness of the workforce. In this role, you will: Responsibilities u00b7 Partner with Training Global team to design and implement the regional learning strategy u00b7 Mentor and train internal authorized trainers as part of the training program. u00b7 Partner with Global Training team to design training for Cognizant/Thirdera University to support the development of technical skills across the region u00b7 Collaborate with the team in developing creative design solutions. u00b7 Lead team in project design and documentation from start to finish. u00b7 Compile requirements for Cognizant and solutions to offer to our customers. u00b7 Provides input to and or create specialist points of view for the market and where appropriate present at industry events. u00b7 Brings thought leadership and innovative solution ideas to existing clients. u00b7 Monitoring and maintenance of the updated and current certifications of the Services Sales and digital teams u00b7 Lead initiatives that promote knowledge sharing among teams u00b7 Delivery of training internally public and to ServiceNow client Work Model We strive to provide flexibility wherever possible. Based on this roleu2019s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting. This may change based on the project youu2019re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations. What you need to have to be considered u00b7 Key technologies relevant to the ServiceNow Platform u00b7 ServiceNow Configuration u00b7 Ability to decompose Stories to create relevant training u00b7 Power Point Word ServiceNow Knowledge Management u00b7 Strong knowledge with ServiceNow incident change problem request CMDB and knowledge management applications u00b7 Strong cross-organizational communication skills u00b7 Strong ability in business process improvement Certifications Required u00b7 Certified Implementation Specialist - Across 2 CIS Certifications u00b7 ServiceNow Certified System Administrator u00b7 Certified trainer for at least 3 trainings or Lead Client Facing Training across large These will help you stand out u00b7 Ability to lead guide and govern effectively. u00b7 Strong English communication skills (written interpersonal and presentational) We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role. Please note, this role is not able to offer visa transfer or sponsorship now or in the future #LI-NC1 Salary and Other Compensation: Applications will be accepted until 12/12/25. The annual salary for this position is between $120,000 - $189,000 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizantu2019s discretionary annual incentive program, based on performance and subject to the terms of Cognizantu2019s applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: u00b7 Medical/Dental/Vision/Life Insurance u00b7 Paid holidays plus Paid Time Off u00b7 401(k) plan and contributions u00b7 Long-term/Short-term Disability u00b7 Paid Parental Leave u00b7 Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.