Job Title

Who are we?Equinix is the world's digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact.You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.Job SummaryAs Senior Manager of Product Communications for Equinix's Global Markets and Product Organization (GMPO), you will lead the development and execution of strategic communications that shape how our product vision, innovation, and roadmap are understood across internal and external audiences.This high-impact role partners closely with senior product and engineering leaders in the GMPO leadership, as well as Product Marketing, Public Relations, Analyst Relations, Social Media, Internal Communications, People Messaging, Operations, and Go-To-Market Readiness teams, and key stakeholders in other functions as we scale and evolve.Your role will be to drive the overall communications strategy for Equinix's product portfolio, encompassing planning, cross-functional alignment, content creation, processes, and reporting. Responsibilities- Drive product communications strategy for external and internal comms initiatives to ensure alignment with company and functional priorities, values, and culture- Develop strong partnerships with product executives, engineering leaders, and cross-functional business teams to identify and amplify key initiatives as they pertain to product strategy, new product introductions, roadmap, and key milestones- Create and deliver product-specific communication to key stakeholders and target audiences, determining messaging, timing/cadence, and delivery channels - ensuring alignment with audience needs and broader functional priorities and initiatives. Use human-first language that is clear, concise, and tailored to the audience- Partner with Product leaders to communicate product strategy to the GMPO team and other internal stakeholders- Strategize with PR, AR, IR, and Social on product launches and milestones, as well as identifying storytelling opportunities for key industry trends- Partner with the Chief of Staff leaders to support all-staff meetings/town halls, regular updates, executive memos, and change management. Act as a liaison between Product Management teams and Corporate Communications functions to elevate product stories and initiatives- Support communication efforts during organizational changes or important transitions, ensuring that messages are transparent, timely, and consistent. Act as a trusted advisor on navigating sensitive situations with empathy and clarity- Manage and optimize internal communication channels to ensure effective distribution of messages across teams, including SharePoint, Slack, Poppulo, and Viva Engage- Create Product communications content for blogs, internal announcements, all-hands, and news sites- Uphold corporate content governance and branding policiesQualifications- Outstanding written and verbal communication skills. Demonstrated writing ability that is engaging, organized, and simple to follow.Experience with communications related to complex products and technology concepts is required, with cloud/hyperscale or data center experience a plus- Proven 12+ years' experience with global technology companies and a proven track record of managing high-impact executive, internal, and external communications and/or change management programs- Ability to develop and leverage strong partnerships across a matrixed organization, harmonize various perspectives/objectives, provide sound counsel, prioritize, and deliver impactful outcomes for all audiences and stakeholders- Extensive experience working with technical audiences and personas- Experience in successfully articulating concepts and complex information in a concise manner through presentations, written communication, and across multiple channels- Utilize communications KPIs and metrics to show success- Ability to work well under pressure while managing multiple projects, priorities, stakeholders, and deadlines simultaneously in a dynamic, fast-paced environment. Excellent follow-through skills are necessary- An independent, self-directed thinker with the ability to shape and drive strategy, formulate a clear point of view, exercise sound judgment, and make an impact quickly- Poised executive presence with succinct presentation/facilitation skills, comfortable collaborating with and presenting to executivesand leaders- Receptive to feedback and input from others and quick to apply changes with strong attention to detail- An agile, flexible individual with a