Job Title

DescriptionWe are seeking an innovative and customer-centric Sr. Manager to join the Sales Planning and Compensation (SPC) team within AWS Sales Marketing and Global Services (SMGS) Operations. This high-impact role will lead the development, implementation, management, and compliance of critical global sales planning and sales compensation policies and programs. The ideal candidate will be passionate about developing governance and implementing policies to support our sales planning and sales compensation processes. Successfully executed, these programs will enable AWS to develop and operationalize a holistic process ensuring policies, systems, tools, and compliance are aligned for accurate and timely sales compensation payments. This global role will drive accelerated growth for AWS by leading processes across a broad set of stakeholders, including business leaders, sales planners, field operations, and central operations teams. The Sr. Manager will be responsible for providing technical teams with the necessary business requirements to ensure compliance, utilizing effective communications, strong relationships, and sophisticated data-driven insights to support change management. We are seeking a leader with 10+ years of experience in Global Sales Compensation and/or Sales Operations. Candidates should be builders who understand what it takes to develop capability and implement scalable solutions and mechanisms in a rapidly growing and dynamic team. The ideal candidate will be able to work backwards from business strategies and possess the ability to invent and simplify. This role involves engaging with stakeholders across many global AWS teams and partners, requiring the ability to build trust through understanding business needs while balancing legal risks. The successful candidate will be responsible for leading a team that develops and implements critical global sales planning and sales compensation policies, ensuring compliance and accuracy in sales compensation payments. They will work closely with various stakeholders to align policies, systems, and tools, driving growth and efficiency across AWS's global sales. This role offers an exciting opportunity to make a significant impact on AWS's sales strategy and operations on a global scale. The AWS Sales Planning and Compensation (SPC) organization seeks a Senior Manager to serve as the Single Threaded Leader responsible for developing and implementing comprehensive SPC policies that drive governance, management, system requirements, testing, and compliance across our global sales compensation framework. This strategic role will serve as the primary legal liaison for global sales compensation matters and lead critical change management and communications initiatives. Key job responsibilities u2022 Drive end-to-end product and program management including tooling requirements, policy and governance, reporting, and stakeholder engagement across the global AWS ecosystem u2022 Lead the development and operationalization of a holistic customer intelligence capability, defining customer relationships across geographies, segments, and industries u2022 Establish and maintain consistent global policies, processes, reporting mechanisms, metrics, enablement strategies, and communications for program execution u2022 Own the dispute resolution process for sales planning and sales compensation issues while monitoring performance metrics to ensure program effectiveness u2022 Partner with cross-functional teams including sales planners, FSOs, Planning Tools, Data Management, Econometrics, Finance, and Revenue experts u2022 Drive policy development initiatives and provide strategic guidance on complex issues u2022 Lead investigation of disconnects, solicitation of feedback, documentation gathering, and alignment building on policy proposals u2022 Support product partners in policy codification into software and tooling solutions About the team About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnu2019t followed a traditional path, or includes alternative experiences, donu2019t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the worldu2019s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating u2014 thatu2019s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, itu2019s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth Weu2019re continuously raising our performance bar as we strive to become Earthu2019s Best Employer. Thatu2019s why youu2019ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, thereu2019s nothing we canu2019t achieve in the cloud. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Basic Qualifications- Bachelor's degree or equivalent - Experience defining, refining and implementing sales processes, procedures and policies or equivalent - 10+ years of sales compensation experience and/or sales operations or equivalent experience - 10+ years of experience in successfully driving complex projects and programs.Preferred Qualifications- Master's degree or equivalent - Experience presenting to senior leadership - Excellent written and verbal communication skills Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $157,800/year in our lowest geographic market up to $260,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.