Job Title

Who We AreJoin a team that puts its People First First American's National Production Services division provides global title and escrow production support across all channels within First American Title including the Mortgage Services, Commercial, Direct, and Agency divisions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit We DoThe Title Coordinator works with multiple parties to coordinate the resolution and completion of the title process. Monitors and tracks the workflow from searcher and contractors. Coordinates multi-site project intake and transaction management. Reviews and validates the accuracy of data contained within mortgage loan files. Verifies file completeness, obtains outstanding title documents, and approves completed files. Performs special projects. Assists with title production support services and settlement services preparation.Essential FunctionsFacilitate customer requests via email, fax, telephone, etc and manages incoming correspondenceManage a variety of inventory reportsUpdate existing inventory in company and / or client operating system(s)Maintain and develop client/attorney-closing relationshipsMonitor process and resolve issues to keep process on track. Report issues to managerEscalate complex title issues to supervisor as neededCoordinate and confirm title clearance with title providerMay track foreclosure sale deedsJob ComplexitiesUses established procedures performs assigned tasksWork is typically routine; instructions are detailed for new assignmentsSupervision Received or ExtendedWorks under close supervision applying established techniques, procedures or specific standardsWork on new assignments may be reviewed for soundness of judgment and overall accuracyNo responsibility for the supervision of othersKnowledge and Skills/Technology UsedProficient MS Office skill setExcellent verbal/written communication skillsMust be able to maintain professionalism and a positive service attitude at all timesStrong attention to detailProblem solving, organizational skillsExercises good judgmentMulti-tasking SkillsWorking knowledge of company and/or client operating systemsTypical EducationHigh School diploma or equivalentTypical Range of Experience2+ years' experience in escrow/title or curative lender roleThis position will be accepting applications on an ongoing basis until the position is filledPay Range: $19.82 - $26.43This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic locationDisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal work hours and/or responsibilities from time to time, as needed.