Job Title

Hospital Manager u2013 VCA Cat Hospital of Chicago VCA Cat Hospital of Chicago, a feline-exclusive practice located in the heart of the Irving Park neighborhood, is seeking a dedicated and experienced Hospital Manager. This is a unique opportunity to lead a well-established, tenured team that prides itself on advanced feline medicine, compassionate care, and a strong sense of collaboration. As Hospital Manager, you will play a key role in fostering a supportive and inclusive culture for both employees and clients. Working closely with our Medical Director and Regional Operations team, you will oversee hospital operations, guide and mentor staff, and ensure both the financial health of the practice and the continued delivery of exceptional patient care. Weu2019re looking for a hands-on leader with strong business and HR acumen, excellent communication skills, and a passion for driving both team success and client satisfaction. If youu2019re motivated by the opportunity to make a meaningful impact in a feline-only setting, weu2019d love to meet you. Learn more about our practice: VCA Cat Hospital of Chicago ( Skills and Qualifications u2022 2 to 3 years of customer service and financial budget management experience. u2022 Knowledge of sales and marketing techniques. u2022 Excellent verbal and written communication skills, especially to a diverse range of audiences and settings. u2022 The ability to make decisions, delegate responsibility and achieve results with hospital team members. u2022 Professional comportment and appearance, with excellent interpersonal skills and a friendly, positive attitude. u2022 Respect for and willingness to work with clients and their pets. u2022 Must be able to handle multiple tasks and deal with an environment of changing priorities. Job Responsibilities u2022 Direct and develop the veterinary, technical and administrative staff towards the goal of quality patient care and excellent client service; assist in the formulation of objectives and policies to ensure efficient and profitable hospital operations. u2022 Oversee the hiring, reviewing, disciplining and terminating of professional staff, in accordance with and with the approval of the Regional Management team. u2022 Review the P&L Report monthly and partner with the Hospital Medical Director to increase revenue and limit expenses; work with home office to prepare and submit the yearly budget (budget forecast, operating plan, cap-ex expenditures) and participate in the evaluation process with Regional Management team. u2022 Model an u201cowneru201d mentality in hospital by demonstrating a willingness to assist all employees in making the practice a success; invest the necessary amount of time to accomplish the required responsibilities and ensure the smooth operation of the hospital. u2022 Minimizing patient stress and discomfort; recommend referral to another VCA doctor or specialist when this is likely to significantly improve the prognosis. u2022 Maintain client/patient medical/surgical records and make certain all necessary logs are kept up-to-date through established protocols; assist colleagues in follow-up and future management of the patient. u2022 Supervise the administration and case review of client medical complaints. u2022 Positively represent the hospital and VCA in the professional community and to the general public. We offer competitive compensation and great benefits for eligible employees, including medical/dental, generous personal pet care discounts and more If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development) We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at ( Annual salary ranges from $65,000-$70,000 based on previous client service and financial budget management experience. If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development) We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at