Job Title

FAMILY SERVICES COORDINATOR We are excited to invite a passionate and experienced Family Services Coordinator to join our team Homes for the Homeless (HFH) is searching for an experienced Family Services Coordinator to support all our Families w/ Children facilities located throughout New York City. As the Family Services Coordinator, you will play a pivotal role in our organization, assisting our Family Services departments. Join us and be a part of an organization that values your contribution and cares deeply for the community we serve. ABOUT HOMES FOR THE HOMELESS: Homes for the Homeless operates shelters for families experiencing homelessness in NYC. Our family residences are more than just a place to sleep. Families can make the most of their stay through accessing an array of onsite programs. Many of these programs are also available to people living in the local community. Our goal is to have a positive impact so families can thrive long after they leave our shelters. ESSENTIAL DUTIES AND RESPONSIBILITIES: u00b7 Conduct audits on client charts and critical files to ensure compliance with state and city mandates. u00b7 Review Demographics and Exits reports from the sites. u00b7 Review Metrics Report and Red flag tracker for vulnerable clients. u00b7 Organize staff development workshops for the Family Services team. u00b7 Attend Family Services meetings at the sites to ensure communication and to address issues. u00b7 Review DHS Office of the Ombudsman complaints. u00b7 Involved in site incident reports u2013 case summary, updates. u00b7 Ensure that the sites all use the same forms to ensure compliance. u00b7 Provide reports and tracking spreadsheets to the Supervisor as required. u00b7 Assist the sites with community resources for the families u00b7 Additional duties and projects to be assigned by the supervisor. QUALIFICATIONS: u00b7 BA/BS and at least 1-2 years of experience in social services and shelters. u00b7 Familiarity with DHS procedures and NYC housing programs. u00b7 Knowledge of CARES u00b7 Effective communication and interpersonal skills. u00b7 Excellent computer skills with proficiency in Microsoft Office and Excel. u00b7 Ability to work independently and in a team environment. u00b7 Ability to travel within the five boroughs. COMPENSATION/EEO: In order to attract and retain a high-performance workforce, Homes for the Homeless offers a dynamic and rewarding work environment, with a focus on ensuring an appropriate work-life balance. In addition to a competitive salary, full-time permanent employees are eligible for excellent benefits including comprehensive health insurance (including medical, dental, and vision), an employer-funded 403(b) retirement plan, commuter benefits, life insurance, Work/Life Assistance Program, 3 weeks paid vacation, 10 sick days, 3 personal days and 12 paid holidays. Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment, and prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex (including pregnancy, childbirth, and related medical conditions), gender (including gender identity and gender expression), disability, predisposing genetic characteristics, marital status, arrest or conviction, domestic violence victim status, familial status, or any other basis that would be in violation of any applicable federal, state, or local law. TIME SHIFT: 9am-5pm, Monday-Friday SALARY: $55,000 - $60,000