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This job was posted by : For moreinformation, please see: OverviewThere has never been a better time to bring your values and talents tothe collaborative team at the Vermont Department of Taxes. The rewardingwork we do supports this brave little state and help shape its future.We work with proven, dynamic technologies to fund initiatives thatpreserve the environment, build vibrant communities, strengthenfamilies, and much more. Discover new opportunities, learn new skills,and solve problems with our dedicated and supportive team.The Department of Taxes' Compliance Division seeks a talentedindividual who wants to support public programs through the accurate andequitable collection of Vermont taxes. This position will be involvedwith the review of taxpayer records for compliance and provide educationto taxpayers.Key responsibilities of this position include but are not limited to:- Collect unpaid taxes on behalf of the state via phone, or otherwise- Arrange formal payment agreements, propose settlements, and when appropriate, waive selected penalties- Establishment of personal liability and initiating bank/wage garnishment orders and property liens.- Education and outreach to taxpayers to promote and achieve voluntary complianceThe ideal candidate will:- Be inquisitive, collaborative, digitally proficient and self-motivated- Have a desire to learn new skills and software used for tax administration- Excellent communication skills, including the ability to communicate challenging topics to individuals with varied backgrounds.- Holistic thinker, ability to connect the dots to assist taxpayers in achieving compliance.- Thrives in a busy work environment.- Has a growth mindset, is flexible and adaptable in a changing work environment.The hourly salary rate for this position ranges from $27.50 to $42.94and State of Vermont benefits are very competitive. The starting salaryfor this position may be negotiable depending on experience andqualifications. The annual salary for this position ranges fromapproximately $57,200 to $89,315.20. The annual salary range reflectsthe minimum and maximum salary potential in the assigned pay grade. Theannual salary is calculated based on 2080 hours of annual compensationand does not include authorized overtime or other compensation. It alsodoes not include any time taken off payroll.This Montpelier based position offers a hybrid schedule, professionaldevelopment opportunities, and a solid career ladder. Vermont Stateoffers affordable and broad medical, leave, and retirement benefits. Forquestions, please e-mail . For additionalinformation about employee satisfaction and benefits, please visit ourwebsite. About The Compliance DivisionThe Compliance Division is responsible for promoting and ensuringVermont taxpayer compliance, with a focus on early intervention,education, outreach, and fairness. We value service, integrity, andemployee growth, as we aim to support Vermont communities effectivelyand efficiently. Our team includes auditors, tax examiners, analysts,tax collection agents, and support staff.Background ChecksThis position will primarily support the Department of Taxes. Candidatesmust agree to be fingerprinted and pass a background check to beeligible for this position, which will involve access to sensitivefederal tax information. Background checks are required by the InternalRevenue Service and are authorized under Vermont law. 3 V.S.A. 241. Inaccordance with VDT Standard Operating Procedure 2018-01, BackgroundInvestigations, Vermont and national criminal record checks will beconduct ed on all candidates. Candidates will have the right to withdrawtheir application before fingerprinting or a background check isconducted.We value diverse teams and are committed to creating a community ofinclusions. Environmental FactorsDuties are performed primarily in a standard office setting. Workload isconsistently heavy with constant need for prompt and accurate decisionmaking. Duties involve sensitive, sometimes controversial subject whichmay lead to emotional and adversarial situations. Incumbents must beable to function independently in a confrontational, even hostileenvironment, must be able to prioritize their own workload andmulti-task effectively. Incumbents in this position may be required tointeract with lawyers and accountants, confront taxpayers on theirpremises, and testify in court. Duties are highly confidential innature. Occasional travel may require use of state vehicle or privatemeans of transportation.