Job Title

Job DescriptionOverviewThe Commercial and Small Business Closing Assistant Manager will lead a team environment by coordinating and leading the loan closing process for commercial and small business loans as well as facilitate the loan closing process for transactions with documentation prepared by external legal counsel. This position will effectively manage the closing team to ensure time lines meet service standards. Must have leadership experience as well as strong knowledge and background in the key documentation elements of complex lending arrangements.Essential FunctionsConduct, or participate in, the hiring, coaching, developing and supervising of team members; conducting one-on-one progress and coaching sessions as needed, and identifying and training team members that demonstrate high potential to ensure appropriate succession planningDocument and complete annual performance appraisals and performance management duties including, but not limited to, providing appropriate feedback and goal settingDaily management of Closing Desk team members to ensure timely completion of all tasks/workflows. Including review of all loan documentation (originated and broadly syndicated loans)Manage and ensure all legal, credit, collateral, and regulatory requirements are included in documentationEnsure team has complete review of all approved terms and conditions and appropriately documented in accordance with established proceduresEnsure staff is managing title company process on originated loans and communicating with borrower to see that all title requirements are met at closingEnsure total document and data integrity attributes to comply with CECL data pointsMeet performance metrics for headcount, Service Level Agreements and efficiency; Manage, research and remediate inquires and complaints from internal and external customers within established Service Level Agreements (SLAs)Monitor and resolve issues and establish appropriate controls over the use of the core and ancillary systems to comply with audit requirementsLead and oversee activities related to documentation, and monitoring tasksTrain new hires to ensure consistency and standardization in the closing processEngage with Credit Managers, Portfolio Managers, and Underwriters to collaboratively support customer's requestEnsure compliance with Northwest's policies and procedures, and Federal/State regulationsNavigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiencyWork as part of a teamWork with on-site equipmentThis position can be performed remotely, unless you live within 40 miles of one of our Hub locations which are listed below. If you live within 40 miles of one of the locations listed below, you must be onsite Monday - Thursday with Friday as an optional work from home DEPENDENCE, OH 6480 Rockside Woods Blvd SSuite 345Independence, OH 44131COLUMBUS, OH HQ3 Easton OvalColumbus, OH 43219BUFFALO, NY 375 Essjay RoadSuite 100Buffalo, NY 14221MOUNT JOY, PA 101 East Main StreetMount Joy, PA 17552WARREN, PA 100 Liberty StreetWarren, PA 16365ERIE, PA 800 State StreetErie, PA 16501PITTSBURGH, PA Bellevue532 Lincoln AvenueBellevue, PA 15202 Pittsburgh Business Office525 William Penn PlaceSuite 3550Pittsburgh, PA 15222FISHERS, IN 11 Municipal DriveSuite 150Fishers, IN 46037QualificationsBachelor's Degree Business, Business Law, or Paralegal Program preferred3 years Commercial Loan experience#LI-MM1Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all emplo