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Job Title


Senior Coordinator, Case Management


Company : Trinity Health


Location : Columbus, OH


Created : 2025-12-10


Job Type : Full Time


Job Description

Employment Type: Full time Shift: Description: Senior Coordinator for Case Management, Mount Carmel East Position Purpose: The Senior Case Management extender would work under the direction of the RN Care Managers, Utilization Review Care Manager and the Social Workers. This position functions with his/her peers and other care providers for problem solving and facilitating in-patient and post hospitalization care. And coordinate, oversee records and transmit information pertinent to the resource management of patients. Minimum Requirements: + Associate's Degree or High School Diploma and equivalent relevant experience required. Bachelor's degree preferred. + Medical assistant or Licensed Practical Nurse (LPN) highly preferred. + 5-7 years of customer service, medical assistance or secretarial experience preferred. Prior experience in a medical setting required + Ability to organize and utilize work hours effectively and with minimal supervision + Medical terminology preferred Essential Responsibilities + Enter authorization notes in Cerner-from insurance calls, faxes and authorizations in HealthQuest + Communicate information received from payers to utilization review nurse. + Transmit continued stay reviews and track authorizations + Verify attendance at pain clinic/Suboxone/Methadone clinic and complete HENS/PASSR + Scheduling PCP/follow up appointments + Faxing and phoning agencies and facilities to assist with discharge referrals and continuity of care + Assist with delivery of charity items-clothing/DME/meal cards, etc. and complete transportation application and arrange transportation as needed for patients at discharge Position Highlights and Benefits: Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. Retirement savings account with employer match starting on day one. Generous paid time off programs. Employee recognition programs. Tuition/professional development reimbursement starting on day one. RN to BSN tuition 100% paid at Mount Carmelu2019s College of Nursing. Relocation assistance (geographic and position restrictions apply). Employee Referral Rewards program. Mount Carmel offers DailyPay - if youu2019re hired as an eligible colleague, youu2019ll be able to see how much youu2019ve made every day and transfer your money any time before payday. You deserve to get paid every day Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. Ministry/Facility Information: Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our five hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If youu2019re seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You Mount Carmel and all its affiliates are proud to be equal opportunity employers. We do not discriminate on the basis of race, gender, religion, physical disability or any other classification protected under local, state or federal law. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran