Job Title Receptionist Job Description Summary Responsible for front desk and front office support operations for commercial services within a specified market in an efficient and effective manner. The Receptionist will work with the Director of Operations, Office Manager, Office Coordinator and fee-earners within the market to provide support as needed. Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES Enter Expense Reports u2022 Collect expense reimbursement documents, such as receipts, and other information from fee-earners, Associates, and/or Coordinators as needed u2022 Attribute expenses to specific deals or other codes and track against deal budget u2022 Enter expense reports into Workday Vendor Management / Administration u2022 Complete routine/correspondence, enter data, print letters, print labels, create form letters, format documents, and input data u2022 Manage purchasing and maintenance of office supplies and office equipment (i.e., furniture, IT equipment, telephones, snack services, plants, etc.) by ordering through Workday, procurement, or outside vendor u2022 Enter all new local vendors into Workday and update data as needed u2022 Process all invoices for office or region in absence of Office Manager u2022 Act as liaison for property/building management and coordinate maintenance needs (i.e., light bulbs, heating/cooling, carpet cleaning, etc.) u2022 Manage list of key vendor contacts, building management, security, engineering, etc. Greet / Direct All Visitors u2022 Manage front desk by providing building access (when required) and notifying the employees that client, vendor or job candidate has arrived u2022 Communicate with operations staff, brokers, and Managing Principal regarding their availability u2022 Provide parking pass/validation per request Manage Phones u2022 Answer and screen all incoming calls and relay messages u2022 Communicate general company information u2022 Communicate with operations staff, fee-earners, and Managing Principal u2022 Handle calls with discretion per the request of the operations staff, fee-earners, and Managing Principal PHYSICAL CONDITIONS While performing the duties of this job, the employee may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to sit or stand for prolonged periods of time; regularly use hands to operate office machinery including, but not limited to, telephones, computers, fax, and photocopy machines; and be regularly required to walk, talk, and hear. REPORTING RELATIONSHIP Role will report to the following: u2022 Office Manager METRICS Role will be evaluated on the following: u2022 Positive attitude u2022 Professionalism u2022 Efficiency and dependability u2022 Organization u2022 Customer service and people skills u2022 Desk and phone coverage u2022 Turnaround time u2022 Accuracy of analysis u2022 Timeliness of analysis u2022 Vendor management BACKGROUND AND EXPERIENCE u2022 Post-Secondary Education u2022 0-3+ years of experience in a receptionist or administrative support role u2022 Front desk and/or office experience a plus COMPETENCIES u2022 Strong written and oral skills u2022 Basic computer skills, strong Microsoft Office Suite skills a plus u2022 Ability to plan, organize and manage processes u2022 Basic knowledge of office administrative duties u2022 Ability to follow instructions and procedures Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidateu2019s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $21.67 - $25.49 Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email . Please refer to the job title and job location when you contact us. INCO: u201cCushman & Wakefieldu201d
Job Title
Receptionist